Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Get ready for Loop-Me.com! Enjoy seamless access from your cellphone or computer, putting all our innovative solutions right at your fingertips. Simply download our app from the Play Store and log in using your mobile device to manage clients, employees, suppliers, sales, documents, assets, and requirements with ease. Whether it’s processing needs, tracking service times, or managing responsibilities and authorizations, our platform covers it all. Benefit from features like timing, productivity analysis, dynamic reporting, KPIs, SLAs, and comprehensive management tools. With over 15 years dedicated to research and development, we bring both entrepreneurial spirit and consulting expertise to the table. Our extensive background has led to the creation of a unique tool designed to elevate our client’s projects. While our premium service, Resolv-e, may be out of reach for small to medium-sized businesses, we proudly introduce Loop-me.com, an affordable solution suitable for firms of any size. As a startup, we possess the confidence, structure, and resilience characteristic of larger companies, ready to make a significant impact in the business world. Join us on this journey to transform your operations!
Description
Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.
API Access
Has API
API Access
Has API
Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Intuizi
Jira
Salesforce
ServiceNow
Skilling
Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Intuizi
Jira
Salesforce
ServiceNow
Skilling
Pricing Details
$9 per user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Loop-Me.com
Founded
2003
Country
Mexico
Website
www.loop-me.com/EN/Producto.html
Vendor Details
Company Name
Swish.ai
Founded
2017
Country
Israel
Website
swish.ai/
Product Features
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal