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Description
Founded in 1996, Mantis has emerged as a prominent global vendor of WMS/logistics software and solutions, with roots in Europe. The company operates 9 offices and collaborates with numerous qualified partners, extending its reach to over 30 countries across Europe, North America, the Middle East, and Asia. More than 500 companies, including many prominent multinational corporations spanning various sectors such as 3PL, retail, distribution/wholesale, and manufacturing, utilize LVS to manage their warehouse management systems. The innovative design of LVS signifies a significant advancement in WMS/logistics technology, providing enterprise-level adaptability and flexibility that is unparalleled worldwide. This system effectively caters to the needs of the most demanding large enterprises, enabling them to secure an exceptionally rapid return on investment (ROI) while maintaining a low total cost of ownership (TCO). Mantis confidently asserts these benefits after demonstrating superior performance against leading competitors in the WMS market. Ultimately, their commitment to innovation and client satisfaction remains a cornerstone of their success.
Description
As technology continues to advance alongside innovative marketing strategies, companies are now able to penetrate markets that were once deemed inaccessible. This surge in global commerce presents significant opportunities to enhance and optimize processes to accommodate growth in this evolving landscape. Our approach emphasizes the enhancement of Reverse Commerce Management (RCM), which focuses on the often-overlooked aspects of the supply chain related to returns. Returngoods, developed on standardized Internet software, offers a comprehensive and user-friendly solution designed to tackle the complexities associated with the return process. By facilitating better communication and interaction among customers, suppliers, manufacturers, distributors, and outsourced logistics providers, Returngoods significantly enhances the overall management of RCM, ultimately leading to improved efficiency and customer satisfaction. Additionally, this streamlined approach not only aids in managing returns but also contributes to the sustainable practices of businesses by reducing waste and improving resource utilization.
API Access
Has API
No
API Access
Has API
No
Integrations
Honeywell Forge
Yes
Infor CRM
Yes
JDeveloper
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Oracle Cloud Infrastructure
Yes
SAP Cloud Platform
Yes
Telerik Test Studio
Yes
Zebra SmartCount
Yes
Integrations
Honeywell Forge
No
Infor CRM
No
JDeveloper
No
Microsoft 365
No
Microsoft Dynamics 365
No
Oracle Cloud Infrastructure
No
SAP Cloud Platform
No
Telerik Test Studio
No
Zebra SmartCount
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29.99 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mantis
Founded
1996
Country
United States
Website
www.mantis.group
Vendor Details
Company Name
Returngoods
Founded
2004
Country
United States
Website
www.returngoods.com
Product Features
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Warehouse Management
3PL Management
No
Barcoding / RFID
No
Category Customization
No
Channel Management
No
Demand Planning
No
Inventory Management
No
Location Control
No
Order Management
No
Purchasing
No
Quality Control
No
Receiving / Putaway Management
No
Returns Management
No
Shipping Management
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
