Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

The Live Chat Alternative offers a seamless way for customers to engage in personal voice conversations with your business directly from your website, allowing them to call your phone numbers hassle-free without any software installation. Best of all, these calls are completely free! Unlike traditional LiveChat software, which often comes with hidden expenses such as agent salaries, the Live Chat Alternative leverages your current telephone lines to boost sales without disrupting your team’s daily operations or requiring new hires. We recognize that skilled sales professionals frequently juggle meetings, close deals, and manage a high volume of phone calls throughout their day. Given such busy schedules, it can be challenging for them to remain tethered to a chat console for extended periods. The Live Chat Alternative effectively connects online customers to your sales team’s existing phones, allowing for efficient communication regardless of their location. This innovative solution not only enhances customer service but also streamlines the sales process, making it easier for businesses to thrive in a competitive market.

Description

The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bitrix24 No 
Discord No 
Facebook No 
Facebook Messenger No 
Instagram No 
Kommo No 
Telegram No 
Vtiger CRM No 
WhatsApp No 

Integrations

Bitrix24 Yes 
Discord Yes 
Facebook Yes 
Facebook Messenger Yes 
Instagram Yes 
Kommo Yes 
Telegram Yes 
Vtiger CRM Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$7 per month
Umnico lets you design your own tariff plan. Pay for instant messengers and social media required by your business needs only. Get a discount of up to 35% when paying for a tariff plan for a period of 3 to 24 months.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Live Chat Alternative

Founded

2016

Country

United States

Website

www.livechatalternative.com

Vendor Details

Company Name

Umnico

Founded

2018

Website

umnico.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

LiveChat Reviews

LiveChat

LiveChat Software