Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bid farewell to disjointed and uncoordinated experiences. With LinkLive, all the essential tools for advanced digital engagement are consolidated into a single web platform. The era of the digital workplace has arrived, offering the flexibility you require. LinkLive empowers your teams to connect with customers securely from any location, at any time, and across the devices you are accustomed to using daily, all without the need for downloads. Our goal is to forge and secure intelligent connections that promote healthier lifestyles and financial well-being. Equip your customer service teams with a comprehensive array of AI-enhanced communication options, including chat, text, voice calls, and video conferencing, all within one integrated interface. Effortlessly toggle between different modes, share documents, co-browse, and schedule follow-ups without the hassle of switching between applications. Allow chatbots to handle minor tasks, freeing agents to concentrate on resolving more complex customer issues. Additionally, leverage an assortment of tools to analyze contact center metrics, assess agent performance, and strategically plan for high call volume periods. By streamlining these processes, LinkLive not only enhances operational efficiency but also elevates the overall customer experience.
Description
Stop jumping from one bill to another and switching vendors. With services like UCAAS, contact centers, and our groundbreaking collaboration platform, we stand out as the smartest choice by being your sole point of contact. Our approach, described as "marked by special care or attention," ensures a premium experience, positioning us as your technology partner first and service provider second. Enjoy the freedom to take calls on any device, as calls made to your desk phone can also ring on the Smart Phone app simultaneously. If you prefer making calls from your laptop or computer, our desktop app can be easily downloaded in just a few steps. Communicate seamlessly from anywhere with a remarkable 99.999% uptime, ensuring you capture every detail of your conversations. Unite your teams through high-definition video and audio meetings, securely share screens and files, and live stream webinars to engage your audience effectively. Our video meetings not only facilitate collaboration but also empower teams to work together with confidence, enhancing overall productivity and communication.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Revation Systems
Country
United States
Website
revation.com/linklive/
Vendor Details
Company Name
Smart Choice Communications
Founded
1998
Country
United States
Website
smartchoiceus.com
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No