Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bid farewell to disjointed and uncoordinated experiences. With LinkLive, all the essential tools for advanced digital engagement are consolidated into a single web platform. The era of the digital workplace has arrived, offering the flexibility you require. LinkLive empowers your teams to connect with customers securely from any location, at any time, and across the devices you are accustomed to using daily, all without the need for downloads. Our goal is to forge and secure intelligent connections that promote healthier lifestyles and financial well-being. Equip your customer service teams with a comprehensive array of AI-enhanced communication options, including chat, text, voice calls, and video conferencing, all within one integrated interface. Effortlessly toggle between different modes, share documents, co-browse, and schedule follow-ups without the hassle of switching between applications. Allow chatbots to handle minor tasks, freeing agents to concentrate on resolving more complex customer issues. Additionally, leverage an assortment of tools to analyze contact center metrics, assess agent performance, and strategically plan for high call volume periods. By streamlining these processes, LinkLive not only enhances operational efficiency but also elevates the overall customer experience.
Description
Organizations, regardless of their scale, demonstrate remarkable resilience by fostering strong connections with other businesses and their clientele. Rainbow Office provides robust and secure modern communication solutions accessible through any device. With capabilities for collaboration via messaging, video calls, and phone conversations, you can engage from virtually any location. Enhanced by a suite of services, Rainbow Office integrates top-notch telephony and networking products from ALE’s offerings, ensuring a holistic digital transformation experience. Users can check availability, communicate effectively, share files, manage tasks, and easily search for past conversations, all consolidated in one platform that allows for effortless transitions between various media or devices. Our dedicated team crafts tailored solutions that cater to your specific requirements, handling all technical aspects, including preparing necessary hardware and number porting. You can customize your system conveniently through our web portal, utilizing a straightforward plug-and-play setup that requires no technician assistance. In today's environment where remote work is the norm, you can now enhance your connectivity like never before, ensuring that your business remains agile and responsive in an ever-evolving landscape. This adaptability not only boosts productivity but also strengthens relationships with both customers and partners.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€10.99 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Revation Systems
Country
United States
Website
revation.com/linklive/
Vendor Details
Company Name
Alcatel-Lucent
Founded
2014
Country
France
Website
www.al-enterprise.com/en/rainbow-office
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No