Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Lexmark capitalizes on its extensive experience with customer interaction and innovative technologies such as cloud computing, the Internet of Things (IoT), and advanced analytics. The Lexmark Global IoT System takes advantage of IoT capabilities to enhance your operational efficiency. Equipped with sensors, Lexmark printers and multifunction products (MFPs) consistently monitor their performance. We assess this performance data to identify usage patterns, minimize waste, and address security vulnerabilities, ultimately relieving your IT team of unnecessary strain. By using Lexmark's Managed Print Services (MPS), which encompasses over a million devices globally, you can cut costs, streamline billing, and enhance customer service. While others may rely on various systems to manage billing and services, Lexmark offers a cohesive solution that oversees your entire ecosystem seamlessly. Additionally, with the integration of artificial intelligence (AI) for toner and supply management, we ensure that deliveries are made just in time, based on real usage, freeing you from the hassle of inventory control. This innovative approach not only optimizes resource management but also drives significant operational improvements for businesses.
Description
Streamline and consolidate your intricate copier business operations. Covering everything from accounting and contracts to inventory management, purchasing, sales, and customer support, e-automate® software eliminates the necessity for various disconnected systems, simplifies essential daily tasks, and offers immediate insights into all facets of your business. By integrating its main solution, supplementary products, and supplier partnerships, e-automate creates a unified system to effectively manage your office technology enterprise. This comprehensive approach not only enhances efficiency but also empowers decision-making with up-to-date information across the board.
API Access
Has API
No
API Access
Has API
No
Integrations
BrightGauge
No
Naverisk RMM & PSA
No
Net1
No
Paladin POS
Yes
Stackshine
No
TDF CRM
No
TechTrack
No
VARStreet XC
No
Integrations
BrightGauge
Yes
Naverisk RMM & PSA
Yes
Net1
Yes
Paladin POS
No
Stackshine
Yes
TDF CRM
Yes
TechTrack
Yes
VARStreet XC
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Lexmark
Founded
1991
Country
United States
Website
www.lexmark.com/en_us/services/managed-print-services.html
Vendor Details
Company Name
ECI Software Solutions
Founded
1999
Country
United States
Website
www.ecisolutions.com/products/e-automate-managed-print-service-software/
Product Features
Product Features
Business Management
Billing & Invoicing
Yes
CRM
No
Employee Management
Yes
Financial Management
Yes
Inventory Management
Yes
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
Yes
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
Yes
Print Management
Cost Tracking
No
Device Status Monitoring
No
Environmental Metrics
No
Guest Printing
No
Mobile Printing
No
Multi-Printer Support
No
Multiple Authentication Methods
No
Print Billing
No
Print Job Deletion
No
Print Job Routing
No
Print Quotas / Limits
No
Remote Printing
No
Reporting / Analytics
No
Secure Print Job Release
No