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ease
features
design
support

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Write a Review

Description

Discover a cutting-edge CRM platform designed specifically for law firms, enabling you to transform relationship insights into tangible outcomes. Utilize your firm’s essential relationship intelligence to identify and seize new revenue streams. With InterAction Business Edge, you can access comprehensive dashboards and reporting tools that provide firm-wide perspectives on critical targets and opportunities. This platform consolidates your firm’s client and prospect information to create a more holistic view of your relationships. InterAction Mobility ensures you have full access to the relationship data you depend on, no matter where you are. By employing our specialized business development software, you’ll gain the ability to enhance your firm's strategies and more effectively allocate your marketing and business development resources for a competitive edge. Ultimately, InterAction Business Edge empowers you to secure more business from both existing clients and potential prospects, driving your firm's growth and success. Embrace this innovative solution to elevate your relationship management to the next level.

Description

Peppermint CX365, developed on the Microsoft Dynamics Industry Application Platform, offers a comprehensive array of legal service applications that cater to the needs of high-performing legal enterprises. It improves visibility and control while allowing for more efficient allocation and management of tasks. By creating streamlined processes, it enhances productivity and quickens legal workflows. The platform is designed to enrich client experiences, setting firms apart in a competitive landscape. Through a robust CRM, it helps identify, manage, and optimize growth opportunities for legal practices. Tailored specifically for the legal industry, it incorporates mobile functionality to foster user engagement and promote a customer-centric approach within the organization. It enables effective management of client relationships, bids, tenders, and marketing initiatives seamlessly. Furthermore, it includes extensive transaction and legal accounts capabilities to ensure smooth financial account management. Users benefit from detailed, customizable real-time reports and dashboards that provide profound insights into time and cost metrics, ultimately empowering firms to make informed strategic decisions for continuous improvement. With these tools, legal businesses can not only enhance their operational efficiency but also maintain a competitive edge in the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Template Studio Yes 
BigHand Dictation and Speech Recognition No 
Bridger Insight XG Yes 
ClickDimensions No 
GBG Identity Verification No 
HighQ Yes 
InfoTrack No 
Juris Yes 
LawPort Yes 
LexisNexis Prospect Portfolio Yes 
Microsoft Azure No 
Microsoft Excel Yes 
Nexis Data+ Yes 
Nexis Social Analytics Yes 
Nexl Yes 
Numerated Yes 
VerifyRX Yes 
eCitation Yes 
esendex No 
iManage No 

Integrations

Template Studio Yes 
BigHand Dictation and Speech Recognition Yes 
Bridger Insight XG No 
ClickDimensions Yes 
GBG Identity Verification Yes 
HighQ No 
InfoTrack Yes 
Juris No 
LawPort No 
LexisNexis Prospect Portfolio No 
Microsoft Azure Yes 
Microsoft Excel No 
Nexis Data+ No 
Nexis Social Analytics No 
Nexl No 
Numerated No 
VerifyRX No 
eCitation No 
esendex Yes 
iManage Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

www.interaction.com

Vendor Details

Company Name

Peppermint Technology

Founded

2010

Country

United Kingdom

Website

www.pepperminttechnology.co.uk/solutions/peppermint-cx365/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Enterprise Legal Management (ELM)

Contract Lifecycle Management No 
Document Management No 
Legal Automation No 
Legal Spend Management No 
Legal e-Billing No 
Matter Management No 
Reporting / Analytics No 
eDiscovery No 

Law Practice Management

Billing & Invoicing No 
CRM No 
Calendar Management No 
Client Portal No 
Conflict Management No 
Contract Management No 
Document Management No 
Email Management No 
Legal Case Management No 
Task Management No 
Time Tracking No 
Trust Accounting No 

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes No 
Client Management No 
Communication Tracking No 
Conflict Management No 
Corporations No 
Court Management No 
Discovery Management No 
Docket Management No 
Document Management No 
Expense Tracking No 
Government No 
Law Firms No 
Records Management No 
Task Management No 
Time Tracking No 
Trust Accounting No 

Legal Document Management

Access Controls No 
Archiving & Retention No 
Collaboration No 
Contract Management No 
Document Assembly No 
Document Indexing No 
Document Tagging No 
Full Text Search No 
Version Control No 

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