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Description
LegalChat stands out from its competitors in the legal services sector primarily due to its scientific approach. We meticulously monitor the subtle elements that can create significant impacts, such as the names and images presented to customers in the chat interface, which can greatly affect both the volume of interactions and the depth of conversations. Our commitment to innovation is driven not by ease of marketing to prospective clients, but by the efficacy of our solutions. We are dedicated to a continuous journey of enhancement as a company, a service provider, and your collaborative ally. Distinctively, LegalChat is the only chat solution designed with the specific requirements of law firms and legal services in mind. Whenever your clients seek more comprehensive information, it is readily available at your fingertips, ensuring you are always equipped to meet their needs. This focus on scientific precision and tailored solutions allows us to foster stronger relationships between law firms and their clientele.
Description
We alleviate the burden of customer service, technical support, and back-office tasks while enhancing their efficiency. From the moment you engage with us, a dedicated team will be assigned to assist you in maintaining quality even during high demand, swiftly onboarding new staff, and refining your operational processes. By partnering with Peak Support, you can concentrate on growing your business, ensuring that your customers receive the outstanding service they expect. Each client is supported by a committed account manager who collaborates with you to establish objectives for the team, provides performance insights, and offers actionable recommendations based on those insights. Our customer service representatives come with an average of eight years of experience in the industry and possess numerous positive endorsements. We deliver top-notch customer service across various channels, including email, phone, chat, and social media platforms. Additionally, we specialize in technical support for both hardware and software companies, ensuring comprehensive assistance through Facebook, Twitter, Snapchat, and any other social media avenue. Our commitment to excellence means that your customers will always have access to knowledgeable and responsive support, no matter where they choose to reach out.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LegalChat
Country
United States
Website
www.legalchat.com
Vendor Details
Company Name
Peak Support
Founded
2015
Country
United States
Website
peaksupport.io