Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Discover Learn for Jira, the essential in-app training solution tailored for users at every level. If you're in search of the most effective method to onboard your Jira users, our collaboration with numerous global organizations has equipped us with invaluable insights into Jira's best practices and practical applications. Don't miss out on leveraging our extensive experience! Learn for Jira facilitates the seamless adoption of Jira within your team, offering an easy and flexible approach that is readily accessible to all users. Our training is designed by seasoned Atlassian professionals who are passionate about using Jira. Navigating Jira adoption can be challenging for organizations of varying sizes, which is precisely why we developed Learn for Jira—to deliver best practices, address common challenges, and ensure a smooth onboarding experience. With Learn for Jira, you can engage in video training crafted by industry experts, all conveniently integrated within your Jira environment. This streamlined approach not only enhances user skills but also alleviates Jira administrative burdens, ultimately driving your organization's productivity to new heights. The training empowers users to fully leverage Jira's capabilities, fostering a more proficient and efficient work environment.
Description
Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Amazon Web Services (AWS)
No
Atlassian Clover
No
Jira Service Management
No
Microsoft 365
No
monday AI work platform
No
Integrations
Jira
Yes
Amazon Web Services (AWS)
Yes
Atlassian Clover
Yes
Jira Service Management
Yes
Microsoft 365
Yes
monday AI work platform
Yes
Pricing Details
$10 per year
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Adaptavist
Founded
2005
Country
United Kingdom
Website
www.adaptavist.com
Vendor Details
Company Name
Trundl
Founded
2014
Country
United States
Website
trundl.com/products/smart-assignments-and-rotations-for-jira/
Product Features
Microlearning
Adaptive Learning
No
Asynchronous Learning
Yes
Built-In Course Authoring
Yes
Content Library
Yes
Evaluation Management
No
Gamification
No
Leaderboards
No
Progress Tracking
Yes
Quizzes
No
Rewards Management
No
Training
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
No
Built-In Course Authoring
Yes
Built-in LMS
Yes
Certification Management
Yes
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
No
Simulation
No
Synchronous Learning
Yes
Training Companies
Yes
eCommerce
No
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No