Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Leaptree Maximize is an innovative platform that enhances sales assessment, reporting, coaching, and scoring, aimed at significantly improving win rates among sales teams. With Leaptree Maximize, which integrates seamlessly as a native Salesforce App for coaching, assessments, and learning, you can achieve win rates that are up to 28% higher. This tool not only provides valuable feedback to elevate sales team performance but also allows you to easily create customized coaching sessions that drive revenue growth. It captures essential demos and playbacks across multiple screens, enabling a comprehensive understanding of knowledge gaps and training needs so that sales teams are well-equipped to meet their quotas. By recommending personalized learning actions, Leaptree Maximize fosters a culture of continuous improvement and skill enhancement. Within minutes, you can assign customized learning paths to streamline your sales team's development process. Furthermore, it empowers team members to take initiative in their growth by facilitating effortless self-assessment of their engagements, ultimately cultivating a proactive approach to learning and development. This comprehensive solution not only supports individual progress but also strengthens the overall effectiveness of your sales strategy.
Description
Leaptree Optimize serves as a comprehensive, Salesforce-native platform dedicated to standardizing customer experience quality assurance, thereby enhancing the capabilities of QA leaders and fostering a sense of trust throughout the organization. By employing intuitive and automated processes, you can elevate your quality assessment productivity by 50%. The platform allows for seamless integration with Salesforce, enabling users to get started in just a few clicks. Fully customizable CX QA dashboards and sophisticated reports can be accessed effortlessly, allowing for quick identification of areas needing improvement. You can automate monitoring for various communication channels, including phone calls, web chats, email exchanges, and Zoom meetings. This results in a significant reduction of QA assessment time by half. Intelligent QA assessment automation not only aids in evaluating and improving agent performance but also allows for the rapid creation of impactful, dynamic QA scorecards. To further enhance productivity, gamification elements make the work environment enjoyable and fulfilling. Features like leaderboards, badges, and various game components ensure that your team remains engaged, driven, and eager to succeed in their tasks. Ultimately, this innovative approach cultivates a culture of excellence and continuous improvement within your organization.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$39 per month
Free Trial
No
Free Version
No
Pricing Details
$40 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Leaptree
Founded
2009
Country
Ireland
Website
www.leaptree.com/products/maximize
Vendor Details
Company Name
Leaptree
Founded
2009
Country
Ireland
Website
optimize.leaptree.com
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No