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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Leaptree Maximize is an innovative platform that enhances sales assessment, reporting, coaching, and scoring, aimed at significantly improving win rates among sales teams. With Leaptree Maximize, which integrates seamlessly as a native Salesforce App for coaching, assessments, and learning, you can achieve win rates that are up to 28% higher. This tool not only provides valuable feedback to elevate sales team performance but also allows you to easily create customized coaching sessions that drive revenue growth. It captures essential demos and playbacks across multiple screens, enabling a comprehensive understanding of knowledge gaps and training needs so that sales teams are well-equipped to meet their quotas. By recommending personalized learning actions, Leaptree Maximize fosters a culture of continuous improvement and skill enhancement. Within minutes, you can assign customized learning paths to streamline your sales team's development process. Furthermore, it empowers team members to take initiative in their growth by facilitating effortless self-assessment of their engagements, ultimately cultivating a proactive approach to learning and development. This comprehensive solution not only supports individual progress but also strengthens the overall effectiveness of your sales strategy.

Description

Leaptree Optimize serves as a comprehensive, Salesforce-native platform dedicated to standardizing customer experience quality assurance, thereby enhancing the capabilities of QA leaders and fostering a sense of trust throughout the organization. By employing intuitive and automated processes, you can elevate your quality assessment productivity by 50%. The platform allows for seamless integration with Salesforce, enabling users to get started in just a few clicks. Fully customizable CX QA dashboards and sophisticated reports can be accessed effortlessly, allowing for quick identification of areas needing improvement. You can automate monitoring for various communication channels, including phone calls, web chats, email exchanges, and Zoom meetings. This results in a significant reduction of QA assessment time by half. Intelligent QA assessment automation not only aids in evaluating and improving agent performance but also allows for the rapid creation of impactful, dynamic QA scorecards. To further enhance productivity, gamification elements make the work environment enjoyable and fulfilling. Features like leaderboards, badges, and various game components ensure that your team remains engaged, driven, and eager to succeed in their tasks. Ultimately, this innovative approach cultivates a culture of excellence and continuous improvement within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zoom No 

Integrations

Salesforce Yes 
Zoom Yes 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Pricing Details

$40 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Leaptree

Founded

2009

Country

Ireland

Website

www.leaptree.com/products/maximize

Vendor Details

Company Name

Leaptree

Founded

2009

Country

Ireland

Website

optimize.leaptree.com

Product Features

Sales Coaching

Assessments No 
Audio / Video Conferencing No 
Built-In Course Authoring No 
Call Recording No 
Gamification No 
Goal Setting / Tracking No 
Learning Plans No 
Onboarding No 
Performance Metrics No 

Alternatives

Alternatives

Coach Simple Reviews

Coach Simple

LifeSpace