Average Ratings 9 Ratings
Average Ratings 0 Ratings
Description
Leaping AI delivers powerful voice agents designed to automate customer and sales support for businesses managing over 100k calls annually. The AI agents handle intricate workflows and can manage up to 70% of calls, maintaining a high customer satisfaction rate of 90%. The platform features a user-friendly interface for setting up multi-stage agents with simple English instructions for configuring behaviors and transitions. Supporting multiple languages, Leaping AI integrates easily into existing infrastructures through API connectors. Call recordings and analytics are available directly within the platform to ensure continuous performance improvement.
Description
Sayint is instrumental in identifying essential action items by effectively capturing and converting customer interactions into valuable insights. This information can be leveraged by pertinent stakeholders to enhance, automate, or innovate crucial business operations. Unlike the typical industry practice of reviewing only 2-3% of conversations, Sayint enables organizations to analyze every single interaction. Additionally, the platform notifies relevant teams of possible threats and compliance breaches, thereby minimizing the chances of incurring penalties. Consequently, the process of documenting and verifying compliance becomes significantly streamlined. By tracking key performance indicators such as C-SAT, NPS, and CES in alignment with industry standards, and by facilitating a comprehensive review of customer journeys from various data sources, Sayint adopts an all-encompassing strategy to improve customer engagement and operational efficiency. This integrated approach empowers organizations to make data-driven decisions and foster stronger relationships with their customers.
API Access
Has API
No
API Access
Has API
No
Integrations
GROW with SAP
Yes
HubSpot CRM
Yes
Zendesk
Yes
novomind iSHOP
Yes
Integrations
GROW with SAP
No
HubSpot CRM
No
Zendesk
No
novomind iSHOP
No
Pricing Details
$1000/month
Pay as you go
Free Trial
Yes
Free Version
No
Pricing Details
$60 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Leaping AI
Founded
2023
Country
United States
Website
www.leapingai.com
Vendor Details
Company Name
Sayint
Founded
2017
Country
India
Website
www.sayint.ai
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No