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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

LeadSparK is an all-encompassing yet user-friendly CRM tailored specifically for the needs of dealerships and OEMs. This innovative tool is capable of accommodating both intricate and straightforward sales workflows, thereby providing an unparalleled lead management experience. Users can efficiently oversee the complete business process, from initial leads sourced from various channels to after-sales service, all streamlined into a single platform that delivers quicker results and improved returns on investment. By centralizing data and automating numerous processes, LeadSparK significantly enhances key performance indicators related to lead-to-sale conversion. Furthermore, it not only consolidates all lead management functions but also seamlessly integrates with major Dealer Management Systems (DMS) and Computer Telephony Integration (CTI) systems prevalent in the automotive sector, ensuring full alignment with your organizational workflows. With its built-in business intelligence analytics and report generation features, LeadSparK enables comprehensive tracking of data throughout the entire customer journey, allowing businesses to gain deeper insights into their operations. This holistic approach positions LeadSparK as a vital asset for dealerships aiming to elevate their operational efficiency and customer engagement.

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Collate No 
Facebook Yes 
Google Data Studio Yes 
Microsoft Power BI Yes 
Pentaho Yes 
Qlik Cloud Analytics Yes 
Salesforce No 
Tableau Yes 

Integrations

Collate Yes 
Facebook No 
Google Data Studio No 
Microsoft Power BI No 
Pentaho No 
Qlik Cloud Analytics No 
Salesforce Yes 
Tableau No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MotorK

Founded

2010

Country

Italy

Website

www.motork.io/leadspark-crm-automotive-industry/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

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