Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LeadNXT is a comprehensive communication and lead management platform based in India, integrating CRM, cloud telephony, WhatsApp Business API, and omnichannel marketing into one cohesive system. Since its inception in 2014 and with its headquarters in Noida, it has successfully catered to over 5,000 businesses spanning industries such as real estate, education, healthcare, finance, insurance, retail, and banking, managing more than 50 million calls each month while maintaining an impressive 99.9% uptime SLA.
The platform effectively captures leads from diverse channels, employs scoring and distribution methods, and streamlines follow-ups via an integrated pipeline. Its cloud telephony offerings feature IVR systems, toll-free and virtual numbers, click-to-call options, and missed-call services, whereas the WhatsApp Business API component allows for bulk messaging, chatbot automation, and efficient routing from missed calls to WhatsApp. Additionally, AI-driven chatbots are available to qualify leads and resolve inquiries around the clock, while the omnichannel marketing capabilities facilitate SMS, email, voice-broadcast, and WhatsApp campaigns, all supported by unified analytics to enhance overall performance and decision-making.
Description
Telephony Co. stands as a reliable provider of cloud communication and business telephony solutions, dedicated to enhancing customer engagement through dependable, scalable, and AI-enhanced technologies. Our comprehensive platform encompasses a variety of services, including Cloud Telephony, AI Voice Agents, Contact Center Software, IVR Systems, SIP Trunking, WhatsApp Business API, Business Phone Numbers, Call Recording, Call Analytics, CRM Integrations, and Workflow Automation. We cater to a diverse range of sectors such as startups, SMEs, enterprises, healthcare, BPOs, retail, finance, and others seeking to upgrade their customer communication strategies. Our innovative solutions empower organizations to automate interactions, optimize call management, boost team efficiency, and elevate customer experiences. With a secure cloud infrastructure, straightforward deployment processes, and dedicated support, TheTelephony.co enables businesses to communicate more intelligently, lower operational costs, and confidently pursue growth opportunities. By leveraging our cutting-edge technology, companies can not only enhance their communication but also foster stronger relationships with their customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LeadNXT
Founded
2014
Country
India
Website
www.leadnxt.com
Vendor Details
Company Name
The Telephony Co.
Founded
2015
Country
United States
Website
www.thetelephony.co
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No