Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lansy AI enhances customer interactions by transforming them into valuable coaching insights. It records audio from various service environments such as counters, showrooms, and classrooms, accurately transcribing conversations in Arabic, English, and Russian—including instances of code-switching—and evaluates these exchanges based on predefined organizational criteria. Employees benefit from personalized feedback on their conversations, while managers have the ability to analyze trends by employee, shift, location, and specific service or sales metrics. The platform is designed to facilitate frontline training, assess service quality, and improve sales coaching for businesses operating across multiple locations in sectors like retail, hospitality, education, and healthcare. To ensure privacy, personal details are masked before any analysis occurs. Users can choose between hosting options on UAE-based servers or implementing on-premises solutions. Additionally, the platform includes an iPhone application for recording in-person discussions, while desktop applications are compatible with popular meeting platforms such as Google Meet, Zoom, Microsoft Teams, Webex, Lark/Feishu, and Slack Huddles, making it versatile for diverse workplace settings. This comprehensive approach allows businesses to optimize their customer engagement strategies effectively.
Description
Wonderway Coach AI delivers authentic sales coaching on EVERY. SINGLE. CALL.
Here’s what Wonderway Coach can offer you:
- Completes coaching scorecards for each call
- Monitors adherence to the playbook among team members
- Streamlines the sales quality assurance process
- Assesses the strengths and weaknesses of individual sales representatives
- Discovers the unique approaches of top performers
- Reduces the time managers spend reviewing calls by several hours each week
What sets us apart from other sales call recording solutions?
COACH doesn't compete with conversation intelligence platforms; instead, we seamlessly integrate with them. By utilizing ChatGPT, COACH evaluates performance, populates scorecards, and provides customized feedback to reps in a manner akin to a manager, all while significantly cutting down the time required. Additionally, our innovative approach ensures that sales teams are consistently improving and adapting to achieve greater success.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Cisco Webex
Yes
Google Meet
Yes
Lark
Yes
Microsoft Teams
Yes
Ndustrial Contxt
No
Slack
Yes
Zoom
Yes
Zoom Phone
No
Integrations
Cisco Webex
No
Google Meet
No
Lark
No
Microsoft Teams
No
Ndustrial Contxt
Yes
Slack
No
Zoom
No
Zoom Phone
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$40/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Collabo Tech
Country
United Arab Emirates
Website
lansy.ai
Vendor Details
Company Name
Wonderway
Founded
2021
Country
Germany
Website
wonderway.io
Product Features
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Product Features
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No
Sales Training
Analytics / Reporting
No
Assessment Management
No
Built-in Course Authoring
No
Certification Management
No
Customizable Branding
No
Gamification
No
Learning Management
No
Microlearning
No
Onboarding
No
Practice Tools
No
Progress Tracking
No
Video Assessments
No