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Description
LOOP POS is a comprehensive cloud-based point-of-sale and operations solution designed specifically for various establishments, including restaurants, cafés, bubble tea shops, bars, and billiard halls. This system integrates multiple functionalities, such as order entry, management of tables and open tabs, kitchen display and order routing, inventory management at the recipe level, staff scheduling, payment reconciliation, and outlet reporting, all within a single platform. Users can access LOOP POS on their existing devices like iPhones, iPads, and Android smartphones; even when offline, it allows for order and payment processing, syncing automatically once the connection is restored. Advanced AI features enable voice and text commands, generate daily business summaries, provide demand predictions, and offer suggestions for promotions. The system caters to establishments in Vietnam, Malaysia, Singapore, and the Philippines, with variations in delivery-platform and payment integrations depending on the region. Additionally, LOOP has a sister product called PEKO, which focuses on customer loyalty and retention and can be seamlessly integrated with LOOP for enhanced service. Together, these tools offer a robust solution for managing modern hospitality operations effectively.
Description
PEKO is a cutting-edge platform that utilizes artificial intelligence to enhance customer loyalty and retention for various establishments such as cafes, restaurants, billiard clubs, spas, and salons. This innovative service enables venues to reward patrons for their visits and purchases, allows them to gather receipt-based points without needing to integrate with a point-of-sale system, and facilitates group participation in loyalty programs via a shared QR code. Venue operators can efficiently manage customer profiles and segments, distribute vouchers, and automate campaigns for birthdays, win-back efforts, and rebookings, all through an AI-driven campaign management tool. Customers benefit from a web-based membership experience, eliminating the need for app installation, while participating businesses have the option to offer their own branded applications. PEKO also encompasses features for customer communication, analytics on visits and loyalty, as well as tools for online ordering and direct engagement with customers. Importantly, this platform is designed to seamlessly integrate with the existing point-of-sale systems used by venues, ensuring a smooth transition. Additionally, the features and subscription plans may differ depending on the specific market conditions.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29/outlet/month (free plan)
Free Trial
No
Free Version
Yes
Pricing Details
Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hungry Bear Internet Pte. Ltd.
Founded
2019
Country
Singapore
Website
loopin.one
Vendor Details
Company Name
Hungry Bear Internet Pte. Ltd.
Founded
2024
Country
Singapore
Website
heypeko.com
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Product Features
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
