Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LOCiS offers specialized software for utility billing, fund accounting, and other applications designed specifically for local governments, along with continuous support, education, and development. We provide a comprehensive range of information technology services that encompass both hardware and software solutions. Our users actively participate in shaping the evolution of LOCiS to ensure it meets their present and future requirements. A dedicated team of skilled developers and product specialists consistently engages with our clients to identify technological advancements and feature enhancements that align with their needs. New features are being integrated into our software applications on a daily basis, with most of these innovations stemming from requests made by our loyal customers. Our commitment to customer service is unparalleled, ensuring prompt responses and support. We guarantee that the solutions we provide today will remain relevant and effective in the years to come, as we proudly serve over 250 communities, along with park and fire protection districts, since our inception in 1987. Additionally, our focus on customer collaboration fosters an environment where we can adapt and grow alongside the evolving demands of local governments.
Description
Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LOCIS
Founded
1987
Country
United States
Website
www.locis.com
Vendor Details
Company Name
Central Service Association
Founded
1937
Country
United States
Website
www.csa1.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
No
Electricity
Yes
Meter Management
No
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
No
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
Yes