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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

LEMAI CRM is a cloud-based platform tailored for sales teams that streamlines the process from inquiry to conversion. It organizes leads in customizable pipelines and facilitates lead capture, assignment, scoring, and automated follow-ups, as well as tasks, meetings, call logs, campaigns, reports, and dashboards. Advanced AI features help summarize lead interactions and call histories, recommend next steps, and generate tasks or meetings based on notes, while also predicting the chances of conversion. Teams can personalize forms, roles, and workflows, along with integrating various lead sources and communication channels such as Meta Lead Ads, WhatsApp Business, Google Ads, Justdial, and IndiaMART. This tool is designed to cater to Indian sales organizations across diverse sectors including education technology, lending, chit funds, real estate, IT services, and MSMEs. The platform's standard annual plan accommodates unlimited users and leads, while an enterprise option is available for those seeking white-label branding and tailored deployment solutions. This flexibility makes it a versatile choice for organizations looking to enhance their sales processes.

Description

Unavoidable CRM is a cloud-enabled customer relationship management platform tailored for small service-oriented businesses, such as those in trades, clinics, cleaning and pest-control services, as well as tour operators and agencies. It consolidates inquiries and customer interactions into a collaborative workspace, featuring an AI-driven receptionist that handles call answering and booking, missed-call text responses, and a unified inbox for SMS, WhatsApp, email, and phone communications. Teams have the capability to oversee leads through a structured sales pipeline, arrange appointments, automate follow-ups, generate quotes and invoices, process payments via Stripe, and pursue overdue balances. Additionally, the system facilitates booking and customer record management, enabling smaller operators to effectively manage workflows from the initial inquiry all the way to payment. Various plans offer the same essential features but differ in terms of user capacity and customization options. Charges for call minutes, messages, and AI receptionist services are calculated based on usage and billed separately at the provider’s cost, ensuring businesses only pay for what they use. This comprehensive approach enhances operational efficiency, allowing businesses to focus more on customer service and growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

GoCardless No 
Google Ads Yes 
Google Calendar No 
IndiaMART Yes 
Justdial Yes 
Mailchimp No 
OpenRouter No 
Postmark No 
QuickBooks Online No 
Retell AI No 
Stripe No 
Twilio No 
WhatsApp No 
WooCommerce No 
Xero No 

Integrations

GoCardless Yes 
Google Ads No 
Google Calendar Yes 
IndiaMART No 
Justdial No 
Mailchimp Yes 
OpenRouter Yes 
Postmark Yes 
QuickBooks Online Yes 
Retell AI Yes 
Stripe Yes 
Twilio Yes 
WhatsApp Yes 
WooCommerce Yes 
Xero Yes 

Pricing Details

₹99,000/year
The standard plan costs ₹99,000 per year, billed annually, and includes unlimited users and leads. Prices are subject to applicable GST. A separate white-label enterprise option is custom quoted.
Free Trial No 
Free Version No 

Pricing Details

£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infoz IT Solutions

Founded

2020

Country

India

Website

lemaicrm.com

Vendor Details

Company Name

Unavoidable Studio

Founded

2026

Country

United Kingdom

Website

unavoidablecrm.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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