Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Modern banks are encountering a myriad of difficulties driven by rapid technological developments and increasing customer demands, which necessitates the urgent need for IT upgrades and digital transformation. Introducing Kuber, an innovative and imaginative video banking platform from RankTech Solutions, which stands at the forefront of video banking solutions in India, integrating advanced unified communications technologies. This remarkable platform is quickly emerging as the future of transaction processes, utilizing both wired and wireless communication to broaden reach and efficiency. Rank’s Kuber redefines customer interaction and onboarding, elevating it to a more intelligent and streamlined experience. By harnessing Unified Communications Technologies, Kuber allows customers to connect effortlessly with the appropriate bank representative on their first attempt, all through seamless face-to-face video banking interactions. This advancement not only enhances customer satisfaction but also revolutionizes the way banking services are delivered.
Description
Bank branches are undergoing a significant transformation from conventional service models to highly automated business hubs. Auriga's WWS Greæter is a cutting-edge tablet application specially crafted to meet the evolving needs of branch personnel as they transition from transaction managers to interaction facilitators. This shift in branch banking is propelled by a customer base that is increasingly empowered by digital technology, the rapid expansion of secure and dependable digital service options, and the ongoing drive to improve customer satisfaction while maximizing sales opportunities with every interaction. By introducing advanced self-service machines within branches, financial institutions can greatly alleviate the workload of tellers handling routine, low-value transactions. As branch staff navigate this evolving landscape, they are challenged to balance the imperative of boosting high-value product sales with customers' rising expectations for a more enjoyable and fulfilling banking experience. Consequently, adapting to these changes is crucial for maintaining competitiveness in the modern banking environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Enghouse Interactive Contact Center
No
Enghouse Vidyo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
RankTech Solutions
Founded
2011
Country
India
Website
www.ranktechsolutions.com
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
Yes
Multi-Branch
No
Online Banking
Yes
Private Banking
Yes
Retail Banking
Yes
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Mobile Banking
Bill Payment
No
Biometric
Yes
Cash Management
No
Chat / Messaging
Yes
Cross Selling Functionality
No
Digital Wallet
No
P2P Payments
No
Remote Deposit
No
SMS Banking
No
Transaction Monitoring
No
Voice Banking
No
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
No
Deployment Management
No
Inventory Management
No
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No