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Description
Konverso's innovative platform revolutionizes the support operations for IT, HR, and customer service teams by integrating conversational AI and automation. By harnessing the power of generative AI, Konverso enhances various support functions and improves overall user interaction and efficiency. Its diverse product offerings are meticulously crafted to elevate user experience while streamlining operations. The platform features a virtual agent that is not only proactive and personalized but also seamlessly integrates with existing organizational data and systems, ensuring outstanding results and user satisfaction. Furthermore, it assists contact center personnel by expediting the onboarding process, delivering prompt recommendations, and automating mundane tasks, thereby allowing agents to concentrate more on valuable customer engagements. Through the implementation of generative AI, Konverso significantly improves search experiences, providing accurate and relevant information in real time and ultimately increasing workplace productivity. This state-of-the-art technology in artificial intelligence and automation is set to revolutionize your organization’s support functions, making them more efficient and responsive. As businesses continue to evolve, adopting such advanced solutions will be key to maintaining a competitive edge.
Description
Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our innovative, best-in-class platform and customer value programs empower companies to accelerate growth, mitigate risk and improve the employee experience. With Responsive, frontline teams deliver superior responses using intelligent technologies to quickly, accurately and automatically manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs).
API Access
Has API
No
API Access
Has API
No
Integrations
AccessOwl
No
Dropbox
No
Gmail
No
Google Calendar
No
Google Docs
No
Google Drive
No
Google Hangouts
No
Google Workspace
No
HubSpot CRM
No
HubSpot Customer Platform
No
Integrations
AccessOwl
Yes
Dropbox
Yes
Gmail
Yes
Google Calendar
Yes
Google Docs
Yes
Google Drive
Yes
Google Hangouts
Yes
Google Workspace
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Konverso
Country
United States
Website
www.konverso.ai/
Vendor Details
Company Name
Responsive
Founded
2015
Country
United States
Website
www.responsive.io
Product Features
RFP
Bid Management
No
Collaboration
No
Content Management
No
Data Import / Export
No
Due Date Tracking
No
Knowledge Library
No
Progress Tracking
No
RFP Creation
No
RFP Responding
No
Requirements Management
No
Task Management
No
Templates
No
Vendor Management
No
Product Features
Document Generation
Batch Processing
No
Collaboration
No
Digital Signature
No
Interaction Tracking
No
Multiple Output Formats
No
Templates
No
Proposal Management
Automatic Formatting
Yes
Calendar Management
Yes
Collaboration
Yes
Contact Management
Yes
Content Repository
Yes
Document Management
Yes
Electronic Signature
Yes
Knowledge Library
Yes
Pipeline Management
Yes
RFP Management
Yes
Requirements Management
Yes
Revision Management
Yes
Task Management
Yes
Templates
Yes
Version Control
Yes
RFP
Bid Management
No
Collaboration
No
Content Management
No
Data Import / Export
No
Due Date Tracking
No
Knowledge Library
No
Progress Tracking
No
RFP Creation
No
RFP Responding
No
Requirements Management
No
Task Management
No
Templates
No
Vendor Management
No
Sourcing
Auction Management
No
Budget Management
No
Collaboration
No
Global Sourcing Management
No
Rfx Management
No
Spend Management
No
Supplier Management
No
Supplier Qualification
No
Supplier Risk Management
No
Supplier Web Portal
No
Template Management
No
