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Average Ratings 0 Ratings
Description
Konami offers a centralized contact point for all matters related to the SYNKROS application, database, and server hardware systems. This managed services model effectively reduces the blame-shifting often found in competing systems by directing all concerns and questions to a single source. The collaboration among Konami’s customer support, database administration, and project management teams ensures that users receive exceptional five-star service and assistance for both SYNKROS software and its server infrastructure. With SYNKROS, vital information is always readily available, granting you uninterrupted access to a comprehensive overview of your operations, whether you are in the gaming area, dining at the buffet, relaxing in the hotel lobby, or navigating the main parking lot. This level of accessibility allows for enhanced decision-making and operational efficiency across various locations.
Description
Smart Alerts serves as an operational intelligence platform in real-time, specifically tailored for iGaming operators. It provides immediate and actionable updates regarding essential incidents such as unsuccessful deposits, malfunctioning sign-up processes, significant player activity, major wins, withdrawals, and domain blacklisting. Users can customize alerts based on key performance indicators (KPIs), and notifications are sent straight to your team via platforms like Telegram, with integration for Slack and Teams coming soon. The User Management Portal allows for quick configuration and grants operators complete authority over alert parameters, communication methods, and brand-specific settings. By identifying problems as they arise, Smart Alerts empowers casino and sportsbook teams to minimize downtime, safeguard revenue, maintain compliance, and enhance the player experience—all without the need for additional staffing. This solution ultimately streamlines operations and ensures that teams can focus on delivering exceptional service to their customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$990
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Konami Gaming
Founded
1997
Country
United States
Website
www.konamigaming.com/systems/synkros
Vendor Details
Company Name
Smart Alerts
Founded
2024
Country
Malta
Website
smartalerts.io