Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us.
Customers love these features:
- Full branding and theming control, plus private domain at all subscription levels
WYSIWYG Editor and the ability to edit source HTML
- Embeddable contextual widget to display your knowledge base content on your website or app
Flexible Table of Contents organization, navigation
Advanced Security and Restricted Access Options
- All themes are mobile-responsive right out of the box
- ElasticSearch-based searching functionality
- Glossary with pop-over definitions and automatic highlighting
Description
Easily access a wealth of information or articles from the entire wiki as the search bar presents suggestions based on the initial letter you type. Additionally, take advantage of the robust features provided by elastic search, allowing you to edit, tag, rename, delete, write-protect, or view the history of any article with minimal effort. Updating content is a breeze with the visual editor at your disposal. Engage in discussions about the content or presentation of articles on their specific discussion pages. You can also automatically notify other wiki contributors of upcoming responses by tagging them in your messages. Moreover, the layout of your wiki seamlessly adjusts to fit the device you are using, whether it’s a smartphone or a television, ensuring an optimal user experience. This adaptability enhances accessibility, making it easier for users to interact with the wiki’s extensive resources.
API Access
Has API
Yes
API Access
Has API
No
Integrations
LaunchBrightly
No
SearchUnify
No
Zapier
No
Zendesk
No
Pricing Details
$79.00/month/user
Free Trial
Yes
Free Version
No
Pricing Details
€3 month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KnowledgeOwl
Founded
2015
Country
United States
Website
www.knowledgeowl.com
Vendor Details
Company Name
Wiki Valley
Founded
2016
Country
France
Website
wiki-valley.com/wiki/Creation_de_wikis_prives_en_ligne
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
No
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes