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Description
KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us.
Customers love these features:
- Full branding and theming control, plus private domain at all subscription levels
WYSIWYG Editor and the ability to edit source HTML
- Embeddable contextual widget to display your knowledge base content on your website or app
Flexible Table of Contents organization, navigation
Advanced Security and Restricted Access Options
- All themes are mobile-responsive right out of the box
- ElasticSearch-based searching functionality
- Glossary with pop-over definitions and automatic highlighting
Description
Fast-growing companies can bring their workplaces closer together. Twine is a communication tool for modern workplaces.
Apps such as Knowledge, News & Broadcast and Wellbeing allow you to bring together your people, content, and ideas in one place.
These can be integrated with your existing systems as well: sign-on with Okta or Active Directory, pull files from Dropbox, Google, Box, and many other features. It's modular so you can choose the features that you need and build your ideal digital workplace.
Check out the promo video here: https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.twineapp.com%2Ffeature-video
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zapier
Yes
Active Directory
No
Airtable
No
Box
No
Dropbox
No
Figma
No
Google Drive
No
Google Workspace
No
LaunchBrightly
Yes
LinkedIn
No
Integrations
Zapier
Yes
Active Directory
Yes
Airtable
Yes
Box
Yes
Dropbox
Yes
Figma
Yes
Google Drive
Yes
Google Workspace
Yes
LaunchBrightly
No
LinkedIn
Yes
Pricing Details
$79.00/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$6.00/month/user
1-200 users - $6 per user per month
200+ users - price on request
200+ users - price on request
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
KnowledgeOwl
Founded
2015
Country
United States
Website
www.knowledgeowl.com
Vendor Details
Company Name
Twine
Founded
2015
Country
United Kingdom
Website
www.twineapp.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
No
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Digital Workplace
Activity / News Feed
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Content Management
Yes
Document Management
Yes
Employee Directory
Yes
File Sharing
Yes
Knowledge Management
Yes
Surveys & Feedback
Yes
Task Management
No
Intranet
Activity / News Feed
Yes
Blogs
Yes
Calendar Management
Yes
Content Management
Yes
Discussions / Forums
Yes
Employee Directory
Yes
Knowledge Management
Yes
Policy Management
Yes
Search
Yes
Wiki
Yes
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
Yes
Portal
Chat
Yes
Collaboration
Yes
Content Management
Yes
Document Management
Yes
File Sharing
Yes
Search
Yes
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
