Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us.
Customers love these features:
- Full branding and theming control, plus private domain at all subscription levels
WYSIWYG Editor and the ability to edit source HTML
- Embeddable contextual widget to display your knowledge base content on your website or app
Flexible Table of Contents organization, navigation
Advanced Security and Restricted Access Options
- All themes are mobile-responsive right out of the box
- ElasticSearch-based searching functionality
- Glossary with pop-over definitions and automatic highlighting
Description
Enterprise taxonomies and thesauri lay the groundwork for enhanced search capabilities and improved navigation, while also standardizing the terminology organizations use to articulate their operations, offerings, and content management strategies. Synaptica KMS, a term-based taxonomy management software, has established itself as one of the most enduring Knowledge Organization Systems (KOS) in the industry. With a rich legacy spanning 25 years, KMS continues to adapt and innovate, earning accolades as a leading solution among knowledge management experts worldwide. The software is characterized by its user-friendly interfaces and rapid system configuration, ensuring ease of use for all stakeholders. After outlining the fundamental design elements for a controlled vocabulary, users can typically establish a functional system in less than an hour. Furthermore, it is remarkably efficient to generate additional vocabularies, often achievable in just a few minutes, making it a versatile tool for organizations looking to streamline their knowledge management efforts. This efficiency empowers teams to quickly respond to evolving information needs, ensuring they remain competitive in their respective fields.
API Access
Has API
Yes
API Access
Has API
No
Integrations
LaunchBrightly
No
SearchUnify
No
Zapier
No
Zendesk
No
Pricing Details
$79.00/month/user
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KnowledgeOwl
Founded
2015
Country
United States
Website
www.knowledgeowl.com
Vendor Details
Company Name
Synaptica
Founded
1995
Country
United States
Website
www.synaptica.com/synaptica-kms/
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
No
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No