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Description
KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us.
Customers love these features:
- Full branding and theming control, plus private domain at all subscription levels
WYSIWYG Editor and the ability to edit source HTML
- Embeddable contextual widget to display your knowledge base content on your website or app
Flexible Table of Contents organization, navigation
Advanced Security and Restricted Access Options
- All themes are mobile-responsive right out of the box
- ElasticSearch-based searching functionality
- Glossary with pop-over definitions and automatic highlighting
Description
Our expertise lies in B2B ecommerce, yet every business and organization requires the capability to update general information regularly. For instance, content pages such as frequently asked questions and tradeshow schedules often need adjustments. With our user-friendly content management system, the entire website becomes fully editable at your fingertips. The days of reaching out to the "webmaster" for changes that take ages to reflect on the site are behind us. Now, you can simply log in and make the necessary updates yourself. A Content Management System (CMS) serves as a straightforward and budget-friendly answer for organizations needing to keep their websites current without the need for programming skills or HTML expertise. In essence, a CMS allows clients to implement changes using an intuitive, word processor-like interface instead of dealing with complex coding. Beyond product-based companies, we frequently assist non-ecommerce businesses and organizations that require an effective tool to manage extensive informational websites, ensuring that their content remains relevant and up-to-date. With such a system, organizations can maintain a dynamic online presence effortlessly.
API Access
Has API
Yes
API Access
Has API
No
Integrations
LaunchBrightly
No
SearchUnify
No
Zapier
No
Zendesk
No
Pricing Details
$79.00/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$149.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KnowledgeOwl
Founded
2015
Country
United States
Website
www.knowledgeowl.com
Vendor Details
Company Name
Speartek
Founded
2000
Country
United States
Website
www.speartek.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
No
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
