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Description
KnowledgeHound simplifies the process of organizing and analyzing your research data by consolidating everything into a single platform. You can effortlessly import information from your preferred tools through our integrations or upload data from any external research provider. This eliminates data silos, allowing everyone to access valuable insights and answers derived from your comprehensive customer insights. With the aid of natural language search, KnowledgeHound enables you to easily locate relevant survey questions from your existing research, facilitating informed decision-making based on essential information. Whether you want to unveil a compelling narrative, discover impactful charts, or identify recurring themes from consumer feedback, the search capabilities enhance your research experience. KnowledgeHound’s data visualization features empower anyone to present themselves as a proficient researcher, allowing you to craft polished charts and tables, perform cross-tabulations, extract themes and sentiments from open-ended responses, and promptly showcase trends and averages in an aesthetically pleasing format suitable for presentations. With such versatile tools at your disposal, you can drive impactful insights and engage your audience more effectively than ever before.
Description
SoundHound AI is an enterprise conversational AI platform that enables organizations to build, deploy, and manage voice and digital AI agents across a wide range of customer and employee interactions. Its OASYS platform is a voice-native Orchestrated Agent System designed to coordinate conversational agents, business logic, integrations, and actions from a central environment. SoundHound agents can continue processing conversations in noisy or unpredictable real-world conditions and are designed to support natural spoken interactions. The platform provides guardrails, rule-based actions, and optional human escalation so organizations can control how agents respond and what actions they are permitted to take. Businesses can deploy agents across contact centers, websites, mobile applications, physical locations, vehicles, service desks, and commerce environments from the same platform. Supported use cases include customer service, digital assistants, drive-thru ordering, employee assistance, front-desk workflows, IT support, HR support, outbound communication, and voice commerce. SoundHound also provides security controls such as PII detection and masking, tenant isolation, encryption, access management, and auditable records of agent decisions and actions. The company supports industries including automotive, healthcare, financial services, insurance, restaurants, retail, telecommunications, travel, hospitality, utilities, and small businesses. SoundHound AI is intended for organizations seeking enterprise-grade conversational automation that can connect voice interactions with real operational systems and business processes.
API Access
Has API
API Access
Has API
Integrations
GfK Etilize
Ipsos Retail Performance
Operata
SurveyMonkey
Voxpopme
Integrations
GfK Etilize
Ipsos Retail Performance
Operata
SurveyMonkey
Voxpopme
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KnowledgeHound
Founded
2013
Country
United States
Website
www.knowledgehound.com
Vendor Details
Company Name
SoundHound AI
Founded
2005
Country
United States
Website
www.soundhound.com
Product Features
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Product Features
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Text to Speech
API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech