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Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
X-Force Historian is designed to capture and retain high-fidelity industrial big data, thereby unlocking potential for enhancements in operational efficiency. With its capacity to manage millions of tags, it offers robust capabilities to gather and preserve essential process data. You can monitor an individual process or oversee an entire facility seamlessly. Data can be stored locally while being aggregated at the enterprise level, effectively meeting even the most rigorous analysis and reporting needs. Historians document everything from immediate diagnostics to long-term records necessary for compliance with regulations. As a high-performance time series data historian, X-Force Historian can scale up to 100,000 tags and handle performance levels of up to 30,000 samples per second. This advanced process historian is adept at storing vast amounts of data produced by modern industrial facilities. Moreover, it facilitates quicker and more informed decision-making while ensuring that all stakeholders are updated on operational performance metrics. By utilizing X-Force Historian, organizations can enhance their data management strategies significantly.
API Access
Has API
API Access
Has API
Integrations
FactoryTalk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
SSM InfoTech Solutions
Founded
2001
Country
India
Website
www.ssminfotech.biz/xhs
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery