Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
We provide a way for you to listen to your customers' feedback daily, utilizing your data. For over two decades, Tibersoft has dedicated itself to every facet of the foodservice supply chain, including operators, distributors, and manufacturers. This extensive knowledge enables us to deliver exactly what you need to flourish in a challenging marketplace. With Tibersoft, you gain access to a comprehensive database of operator data at the location level, covering foodservice, convenience stores, military, and off-premise insights. This empowers you to leverage the collective expertise of the entire industry. Tibersoft allows you to pinpoint precisely where and how your marketing funds are allocated. You can swiftly and effortlessly analyze claims, detect instances of double-dipping, and correct inaccuracies in billing to enhance the effectiveness of your trade promotions. Additionally, Tibersoft reveals significant foodservice accounts that may present untapped opportunities. This means you can now access detailed ship-to data at specific locations, helping you identify potential for up-selling and cross-selling that will ultimately boost your sales productivity. By harnessing these insights, you can optimize your strategies and maximize your revenue potential.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
Tibersoft
Founded
1996
Country
United States
Website
www.tibersoft.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Product Features
Food Service Distribution
Costing
No
Customer Management
No
Import / Export Management
No
Inventory Management
No
Lot Tracking
No
Order Management
No
Picking & Routing
No
Purchasing
No
Quotes / Estimates
No
Traceability
No
Vendor Management
No
Warehouse Management
No
Food Service Management
Costing
No
For Cafeterias
No
For Healthcare Facilities
No
Free / Reduced Meals
No
Inventory Management
No
Menu Planning
No
Nutritional Analysis
No
Online Payments / Funding
No
Point of Sale (POS)
No
Purchasing
No
Recipe Management
No
Schools
No
Tray Tracking
No