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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

Description

Utilize Nlets, FBI NCIC, and various state resources through an exceptional suite of data access and information sharing tools tailored for law enforcement, criminal justice, public safety, and homeland security sectors. Omnixx Force is designed to accommodate various user interfaces, catering to the diverse needs of today's market. Whether through traditional desktop and web applications or cutting-edge mobile data computing and handheld devices, Omnixx Force ensures that users have the right client for any scenario. It stands out as a feature-rich and powerful client specifically built for advanced users. Notably, it is the first comprehensive solution of its kind that operates without requiring Java or any other installations. This innovative approach allows the capabilities of Omnixx Force to be accessible across multiple devices. Furthermore, it offers a complete mobile data center solution tailored for first responders. In launching Omnixx Enterprise, which encompasses both the Omnixx Enterprise Platform® and the Omnixx Force® suite, Datamaxx has truly transformed the landscape of law enforcement and public safety technologies, setting new standards for efficiency and effectiveness. This evolution not only enhances operational capabilities but also streamlines communication and coordination among various agencies.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Biztalk360 No 
Microsoft 365 No 

Integrations

Active Directory Yes 
Biztalk360 Yes 
Microsoft 365 Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Vendor Details

Company Name

Datamaxx Applied Technologies

Founded

2013

Country

United States

Website

www.datamaxx.com/Products/Omnixx

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Product Features

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

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