Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
Utilize Nlets, FBI NCIC, and various state resources through an exceptional suite of data access and information sharing tools tailored for law enforcement, criminal justice, public safety, and homeland security sectors. Omnixx Force is designed to accommodate various user interfaces, catering to the diverse needs of today's market. Whether through traditional desktop and web applications or cutting-edge mobile data computing and handheld devices, Omnixx Force ensures that users have the right client for any scenario. It stands out as a feature-rich and powerful client specifically built for advanced users. Notably, it is the first comprehensive solution of its kind that operates without requiring Java or any other installations. This innovative approach allows the capabilities of Omnixx Force to be accessible across multiple devices. Furthermore, it offers a complete mobile data center solution tailored for first responders. In launching Omnixx Enterprise, which encompasses both the Omnixx Enterprise Platform® and the Omnixx Force® suite, Datamaxx has truly transformed the landscape of law enforcement and public safety technologies, setting new standards for efficiency and effectiveness. This evolution not only enhances operational capabilities but also streamlines communication and coordination among various agencies.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Active Directory
No
Biztalk360
No
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
Datamaxx Applied Technologies
Founded
2013
Country
United States
Website
www.datamaxx.com/Products/Omnixx
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Product Features
Law Enforcement
Case Management
No
Certification Management
No
Court Management
No
Court Management Integration
No
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No