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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

Description

Network Analyzer gives administrators an in-depth view of all network traffic sources and possible security threats. This allows system administrators to quickly gather high-level information about the health of the network and highly granular data to complete and thorough network analysis. Network Analyzer gives you a central view of all your network traffic and bandwidth data, as well as potential network compromises. The home dashboard gives you an overview of important netflow and sflow data sources, server system metrics, abnormal network behavior, and other network issues. It is a quick way to assess the health of your network. Users can drill down to view specific information on IPs, source ports, destination ports, or any combination thereof. Network Analyzer's advanced alerting capabilities and reporting capabilities give IT staff a better understanding of their network. For further analysis and tracking, you can access and archive highly detailed and down-to-the packet data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALVAO Asset Management No 
ALVAO IT Service Management No 
Nagios Log Server No 
Slack No 
WebLOAD No 

Integrations

ALVAO Asset Management Yes 
ALVAO IT Service Management Yes 
Nagios Log Server Yes 
Slack Yes 
WebLOAD Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1995.00
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Vendor Details

Company Name

Nagios Enterprises

Founded

2007

Country

United States

Website

www.nagios.com/products/nagios-network-analyzer/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Product Features

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System Yes 
Threat Response Yes 
VPN No 
Vulnerability Scanning Yes 

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