Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Knack Brava add-on for SAP Commerce facilitates seamless connectivity within the B2B ecosystem, linking manufacturers, distributors, channel partners, and customers in every conceivable manner. By utilizing a comprehensive array of industry-specific processes alongside its extensibility, businesses can provide an exceptional omnichannel experience for customers across all touchpoints. The solution enhances efficiency by automating and streamlining order processing, creating an ideal operational setting. Users can easily request quotes, adjust pricing, and reference quotes within their shopping carts and orders. The main dashboard allows for quick access to created quotes, their values, and draft orders, simplifying management. Additionally, while assessing product details, users can view a compilation of all approved quotes associated with that product, facilitating rapid referencing. Field sales representatives are empowered to verify order accuracy across multiple channels, ensuring that only valid quotes and quantities are processed while maintaining precise pricing throughout the ordering system. This capability not only improves operational efficiency but also enhances customer satisfaction by minimizing errors in order fulfillment.
Description
MonuDesk is a specialized order management system tailored for monument dealers, headstone retailers, and memorial shops. It organizes every order on a visual board, with distinct columns representing each stage of the process, from initial quotes to the final installation, allowing teams to keep track of what is pending from families, cemeteries, or suppliers. Pricing for quotes is based on the dealer's pricing book, and once a quote is accepted, it seamlessly transitions into an official order that includes the contract, invoice, and receipt. Additionally, cemetery applications, associated fees, and foundation regulations are stored once for each cemetery, generating actionable to-dos for every order. Families benefit from a dedicated portal link where they can monitor order progress, access necessary documents, and make payments online. The built-in 3D designer, MonuStudio (currently in beta), enables users to visualize the monument prior to cutting. The Pro plan enhances functionality with features such as drawing approvals within the portal, managing purchase and foundation orders, generating shop tickets, planning installations, tracking open balances, creating sales tax reports, and integrating with QuickBooks Online. This software operates in a web browser, includes an iPhone application, and supports both English and German languages for broader accessibility. Furthermore, MonuDesk aims to streamline the entire order process, ensuring that every detail is easily accessible and manageable.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
SAP Commerce Cloud
No
SAP Store
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$149/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Knack Systems
Country
United States
Website
www.knacksystems.com/solutions/knack-brava
Vendor Details
Company Name
MonuDesk
Founded
2025
Country
Germany
Website
monudesk.com
Product Features
Product Features
Cemetery
Accounting Management
No
Document Management
No
Grave Search
No
Image Storage
No
Lot Mapping
No
Records Management
No
Work Order Management
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No