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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Knack Brava add-on for SAP Commerce facilitates seamless connectivity within the B2B ecosystem, linking manufacturers, distributors, channel partners, and customers in every conceivable manner. By utilizing a comprehensive array of industry-specific processes alongside its extensibility, businesses can provide an exceptional omnichannel experience for customers across all touchpoints. The solution enhances efficiency by automating and streamlining order processing, creating an ideal operational setting. Users can easily request quotes, adjust pricing, and reference quotes within their shopping carts and orders. The main dashboard allows for quick access to created quotes, their values, and draft orders, simplifying management. Additionally, while assessing product details, users can view a compilation of all approved quotes associated with that product, facilitating rapid referencing. Field sales representatives are empowered to verify order accuracy across multiple channels, ensuring that only valid quotes and quantities are processed while maintaining precise pricing throughout the ordering system. This capability not only improves operational efficiency but also enhances customer satisfaction by minimizing errors in order fulfillment.

Description

MonuDesk is a specialized order management system tailored for monument dealers, headstone retailers, and memorial shops. It organizes every order on a visual board, with distinct columns representing each stage of the process, from initial quotes to the final installation, allowing teams to keep track of what is pending from families, cemeteries, or suppliers. Pricing for quotes is based on the dealer's pricing book, and once a quote is accepted, it seamlessly transitions into an official order that includes the contract, invoice, and receipt. Additionally, cemetery applications, associated fees, and foundation regulations are stored once for each cemetery, generating actionable to-dos for every order. Families benefit from a dedicated portal link where they can monitor order progress, access necessary documents, and make payments online. The built-in 3D designer, MonuStudio (currently in beta), enables users to visualize the monument prior to cutting. The Pro plan enhances functionality with features such as drawing approvals within the portal, managing purchase and foundation orders, generating shop tickets, planning installations, tracking open balances, creating sales tax reports, and integrating with QuickBooks Online. This software operates in a web browser, includes an iPhone application, and supports both English and German languages for broader accessibility. Furthermore, MonuDesk aims to streamline the entire order process, ensuring that every detail is easily accessible and manageable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

SAP Commerce Cloud Yes 
SAP Store Yes 

Integrations

SAP Commerce Cloud No 
SAP Store No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$149/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Knack Systems

Country

United States

Website

www.knacksystems.com/solutions/knack-brava

Vendor Details

Company Name

MonuDesk

Founded

2025

Country

Germany

Website

monudesk.com

Product Features

Product Features

Cemetery

Accounting Management No 
Document Management No 
Grave Search No 
Image Storage No 
Lot Mapping No 
Records Management No 
Work Order Management No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Alternatives

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