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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Boost your business communication efficiency with a cloud-based phone system designed for modern needs. Seamlessly incorporate top-tier applications and software solutions to enhance your communication strategies. Stay connected, collaborate effectively, and communicate effortlessly through business voice services accessible from any device at any time. Utilize real-time call analytics to monitor every interaction and stay informed. Leverage an advanced call recording system that features AI-driven sentiment analysis for deeper insights. Guarantee a smooth experience for your contact center callers, ultimately leading to higher customer satisfaction and loyalty. This integrated approach not only streamlines communication but also fosters a more productive work environment.

Description

eFone is a Canadian cloud communications firm that offers an integrated phone solution encompassing voice calls, text messaging, and an AI-driven help desk, effectively eliminating the need for multiple service providers for telephony, business messaging, and customer support applications. Instead of relying on conventional copper landlines or a specific physical device, eFone functions solely through internet connectivity, providing businesses with a phone number hosted in the cloud that is accessible from virtually any location. This innovative approach not only streamlines communication but also enhances operational flexibility for businesses of all sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Teams Yes 

Integrations

Microsoft Teams No 

Pricing Details

Subscription
Free Trial Yes 
Free Version No 

Pricing Details

$10/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kloud7 (often stylized as Kloud 7)

Founded

2012

Country

Mobile, Alabama, USA

Website

kloud7.com

Vendor Details

Company Name

eFone

Founded

2015

Country

Canada

Website

efone.app/

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Alternatives

Alternatives

No Alternatives