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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Boost your business communication efficiency with a cloud-based phone system designed for modern needs. Seamlessly incorporate top-tier applications and software solutions to enhance your communication strategies. Stay connected, collaborate effectively, and communicate effortlessly through business voice services accessible from any device at any time. Utilize real-time call analytics to monitor every interaction and stay informed. Leverage an advanced call recording system that features AI-driven sentiment analysis for deeper insights. Guarantee a smooth experience for your contact center callers, ultimately leading to higher customer satisfaction and loyalty. This integrated approach not only streamlines communication but also fosters a more productive work environment.

Description

AbacusFlex is an all-encompassing, secure, and expertly-managed IT platform that allows you to operate your technology as a service seamlessly. Offered as a subscription model with monthly billing, it features rapid and adaptable deployment tailored to adhere to financial services regulations, enabling you to concentrate on your business rather than the complexities of technology. With a dedicated team of certified security experts and disaster recovery specialists, along with a comprehensive suite of compliance tools readily available, the Abacus cloud platform is meticulously designed to satisfy the requirements of both regulators and investors alike. Our state-of-the-art continuous security measures guarantee that your IT systems are vigilantly monitored and safeguarded around the clock against potential cyber threats, providing you with peace of mind in an increasingly digital landscape. Additionally, this robust infrastructure allows you to scale your operations effortlessly as your business evolves.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GeoDB No 
Microsoft PowerPoint No 
Microsoft Teams Yes 
Staffcloud No 

Integrations

GeoDB Yes 
Microsoft PowerPoint Yes 
Microsoft Teams No 
Staffcloud Yes 

Pricing Details

Subscription
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Kloud7 (often stylized as Kloud 7)

Founded

2012

Country

Mobile, Alabama, USA

Website

kloud7.com

Vendor Details

Company Name

Abacus Group

Founded

1984

Country

United States

Website

www.abacusgroupllc.com/abacusflex

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Product Features

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Alternatives

Alternatives

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