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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your team's productivity and collaboration with our advanced AI assistant, which integrates effortlessly with platforms like Slack, Teams, and Gmail. Klart AI stands out as the premier AI Assistant, crafted to empower employees to work more efficiently and effectively. Our robust AI system connects to a wide range of databases, such as Confluence, Notion, JIRA, and many others, offering a holistic approach to boosting productivity within your organization. Utilizing the cutting-edge GPT-4 technology developed by OpenAI, we guarantee top-tier AI performance tailored for your business needs. With GPT-4 at its foundation, we provide outstanding support to your workforce, revolutionizing your team's operational dynamics. At Klart AI, we prioritize data privacy and security, crafting our platform with GDPR compliance to safeguard your company’s information to the highest standards. Additionally, Klart AI offers a free plan that provides remarkable AI assistance customized for your team’s specific requirements, helping you explore our full capabilities with no initial investment. This way, you can experience the transformative power of AI in your daily operations.

Description

When clients present important inquiries to your business, they anticipate prompt and effective assistance, regardless of whether they are interacting with virtual agents. Knowledge Assist leverages the power of artificial intelligence and machine learning to enable contact center agents to address customer concerns swiftly, accurately, and reliably. This AI-enhanced knowledge base is seamlessly integrated into the desktops of contact center and virtual agents, ensuring that they have access to current, precise answers and guidance. Our solution assists agents in discerning the intent behind customer inquiries, delivering consistent responses across various channels, fostering trust, and enhancing customer interactions. Knowledge Assist empowers your contact center representatives with timely, relevant information by utilizing AI technology. It combines well-crafted responses, connects with pertinent data sources, and analyzes both internal and external websites and documents to establish a continually evolving knowledge repository that curates the most significant information. This continuous adaptation ensures that agents are always equipped with the best resources to assist customers effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airtable Yes 
Asana Yes 
BambooHR Yes 
Confluence Yes 
GPT-4 Yes 
Gmail Yes 
Google Docs Yes 
Google Drive Yes 
Google Sheets Yes 
Jira Yes 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Notion Yes 
OpenAI Yes 
Slack Yes 
Workday Extend Yes 
Zendesk Yes 

Integrations

Airtable No 
Asana No 
BambooHR No 
Confluence No 
GPT-4 No 
Gmail No 
Google Docs No 
Google Drive No 
Google Sheets No 
Jira No 
Microsoft OneDrive No 
Microsoft Outlook No 
Microsoft Teams No 
Notion No 
OpenAI No 
Slack No 
Workday Extend No 
Zendesk No 

Pricing Details

€4.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Klart AI

Country

France

Website

www.klartai.com

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/products/contact-center-cx-solutions/customer-engagement/knowledge-assist/

Product Features

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

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