Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Klariqo is a customer support assistant powered by artificial intelligence, available around the clock to manage phone calls and website chats. In less than three minutes, you can link your current phone number or acquire a new one, as well as add a chat widget to your website, all without any coding or technical expertise, while also personalizing the AI’s voice, accent, tone, and branding to align with your business identity. Once it’s set up, Klariqo instantly engages with calls and chats, qualifies leads, schedules appointments, syncs with your calendar, and efficiently handles customer inquiries—all automatically. It has the capability to manage thousands of simultaneous conversations, ensuring that every call and visitor is attended to without delay. Klariqo also records transcripts for each interaction, monitors analytics and insights, and provides options for you to review and export data to assess effectiveness. Additionally, it allows for customizable conversation flows, can escalate issues to a human agent when necessary, and integrates seamlessly with popular customer relationship management systems and calendars, enhancing your overall customer support experience. This means that businesses can provide consistent and efficient service, while also leveraging valuable data to continually improve their operations.
Description
Many enterprise AI initiatives struggle due to their inability to access data stored within operational systems. Usermode addresses this challenge by integrating your existing systems—such as ERP, property management, inspection databases, and Microsoft 365—through custom MCP integrations. It then implements a controlled network of specialized agents focused on various tasks, including credit control, compliance, management accounts, and bid writing, which operate seamlessly across channels like email, WhatsApp, and Teams. Each action is governed by a deny-by-default policy engine, requiring prior approval for any communication, while a tamper-evident ledger meticulously records all activities. Currently, it is actively utilized in property management and industrial inspection, overseeing more than 3,300 residential units. Notably, all intellectual property remains under your ownership, ensuring complete control over your innovations. This approach not only enhances operational efficiency but also fortifies security and compliance protocols.
API Access
Has API
No
API Access
Has API
No
Integrations
8x8 Contact Center
Yes
Avaya one-X Communicator
Yes
Five9
Yes
Genesys Cloud CX
Yes
Google Calendar
Yes
Microsoft 365
No
Microsoft Teams
No
Model Context Protocol (MCP)
No
VICIdial
Yes
WhatsApp
No
Integrations
8x8 Contact Center
No
Avaya one-X Communicator
No
Five9
No
Genesys Cloud CX
No
Google Calendar
No
Microsoft 365
Yes
Microsoft Teams
Yes
Model Context Protocol (MCP)
Yes
VICIdial
No
WhatsApp
Yes
Pricing Details
$49/mo/agent
We charge a flat fee per agent per month for 100% QA + generating tamper-evident vcons for every call
Free Trial
Yes
Free Version
No
Pricing Details
£2,500 (AI Readiness Audit)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Klariqo
Founded
2025
Country
United States
Website
klariqo.com
Vendor Details
Company Name
Usermode
Founded
2022
Country
United Kingdom
Website
usermode.ai
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No