Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KiteLane offers a scheduling app for Shopify stores called Kite, designed to facilitate delivery and pickup options. This app integrates a date and time selector directly on the cart page, allowing customers to choose between local delivery, in-store pickup, or shipping while securing a convenient time slot. The selected date is then recorded in the Shopify admin for easy management.
Merchants have the flexibility to set up preparation times, cut-off hours, and specific blackout dates tailored for each fulfillment option, which can vary by day and location. In cases where orders are placed after the designated cut-off, the system automatically assigns them to the next available time slot. Those on paid plans benefit from additional features such as ZIP code validation, minimum order thresholds, daily availability management, order limits for specific days or slots, product-specific preparation and blackout days, integration with Google Calendar, and enhanced checkout customization for Shopify Plus.
Setting up the app involves three straightforward steps: configuring the schedule in the Shopify admin interface, enabling the Kite app block via the theme editor, and saving the changes. Additionally, the widget is adaptable and can be translated to suit the language preferences of your store's audience, providing a seamless experience for customers. This comprehensive tool not only streamlines the ordering process but also enhances customer satisfaction by offering flexibility and convenience.
Description
Simple Chat serves as an AI-powered helpdesk tailored for Shopify storefronts. The chatbot efficiently manages live chat and email correspondence, utilizing data from store products, orders, policies, frequently asked questions, custom metafields, and specific merchant guidelines. It is capable of tracking orders, modifying and verifying shipping addresses, canceling transactions, and diligently following up on unresolved issues until they are addressed.
All interactions are consolidated into a single inbox within the Shopify admin, allowing staff to intervene whenever necessary. To keep the team informed about escalated matters, alerts are sent via Slack. Additionally, the application provides notifications for back-in-stock items, oversees product subscriptions, and prepares responses for chargebacks related to Shopify Payments. By integrating with ShipHero, users can enhance the context related to warehousing and fulfillment.
The pricing model is based on each AI resolution, eliminating monthly and per-seat fees: the Standard plan costs $0.29 for every AI-resolved conversation, while the Premium plan is priced at $0.89, with charges processed through Shopify. Notably, conversations that are taken over by staff incur no additional costs, making the service economical for merchants. This flexible pricing structure encourages users to maximize the benefits of AI assistance without worrying about escalating costs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
Yes
Appstle
Yes
Google Calendar
Yes
Recharge
Yes
ShipHero
No
Shopify Flow
No
Slack
No
Integrations
Shopify
Yes
Appstle
No
Google Calendar
No
Recharge
No
ShipHero
Yes
Shopify Flow
Yes
Slack
Yes
Pricing Details
$14.99/month
Free plan: $0 for up to 30 orders per month. Monthly paid plans are Grow at $5.99/month (up to 300 orders), Advanced at $9.99/month (up to 1,500 orders), and Plus at $14.99/month (no order cap). Annual billing is $64.69, $107.89, or $161.89 respectively, each listed as 10% off. Paid plans include a 14-day free trial. Prices are in USD; monthly recurring charges are billed every 30 days.
Free Trial
No
Free Version
Yes
Pricing Details
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KiteLane
Founded
2026
Country
India
Website
kitelane.com
Vendor Details
Company Name
SA Inc.
Founded
2017
Country
Canada
Website
simple-chat.com
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No