Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing a platform for mapping and collaboration that offers a user-friendly experience right from the start. Maps serve as an excellent medium for both private and public exchanges, allowing users to effectively communicate and share information. By providing location context, your team can easily search and retain vital data. The integrated chat feature enhances teamwork, enabling real-time sharing of photos, links, and updates. When locations are posted, they initiate a group conversation thread for immediate discussions, sharing, and notifications. These threads are searchable to ensure that no important details are lost over time. Users can enrich any conversation with images, telling a more compelling story to colleagues and guests alike. Just a simple tap allows you to search for any location or send direct messages within a mapping group. Additionally, pins on the map turn red to signal new updates at specific spots, making it straightforward to keep track of what you may have missed. For those who need to monitor their team's whereabouts, live tracking can be activated to identify who is nearby, ensuring coordination and connectivity among team members. With these features, the platform not only enhances communication but also fosters a deeper sense of collaboration within teams.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
No
Google Cloud Platform
No
Microsoft Outlook
No
Sketch
Yes
Slack
No
Yahoo! Mail
No
Integrations
Gmail
Yes
Google Cloud Platform
Yes
Microsoft Outlook
Yes
Sketch
No
Slack
Yes
Yahoo! Mail
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kite App
Country
United States
Website
www.kiteapp.com
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes
Location Intelligence
Behavioral Analytics
No
Data Visualization
No
Demographic Data
No
Geocoding
No
Geofencing
No
Location Tracking
No
Predictive Analytics
No
Trade Area Analysis
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No