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support

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Description

Kibo Order Management is designed for scalability and adaptability, allowing businesses to respond to changing market dynamics, customer needs, and global challenges. This cloud-based solution empowers retailers to rapidly implement and refine versatile fulfillment strategies that enhance revenue generation while catering to customer expectations. Over 1,000 brands have already experienced revenue growth with Kibo. Enhance customer loyalty by offering a variety of products and fulfillment options, seamlessly capturing orders across all available channels. Access inventory from the entire fulfillment network, regardless of its location, and optimize shipping from the closest facilities to minimize inventory holding costs and mitigate fraud risks. Kibo's automated fulfillment optimization ensures that orders are routed efficiently, balancing cost-effectiveness and timely delivery. With real-time visibility into all inventory housed in distribution centers, retail outlets, and vendor locations, Kibo equips you to ship products effectively to consumers from any point in your supply chain, ensuring a competitive edge in the retail landscape. This level of integration and efficiency not only streamlines operations but also enhances the overall customer experience.

Description

Manage your inventory across various marketplaces, enhance sales performance, oversee bundles, kits, and product variations, and facilitate drop shipping. Receive orders in mere minutes while streamlining the processes for cancellations, exchanges, and refunds, along with exporting order lists and adding specific notes. Identify suppliers, automatically generate purchase orders, and conveniently upload or download these orders using formula-based methods. Ensure precise picking, packing, and shipping of orders, track shipments by uploading tracking numbers, and designate shipping carriers and methods. Monitor your sales figures, gross profits, and track your best and worst-selling products over different time frames including days, months, and years. While you might not possess a magic genie, the demands of your business can feel overwhelming. Let our tailored solutions make fulfillment an issue of the past. Transitioning your suppliers to a contemporary purchase management system won't happen instantly, but there's no one stopping you from taking action. While UPS is a solid option, when urgent fulfillment needs arise and customers are in distress, prioritizing their needs is crucial—consider alternatives like FedEx or DHL for timely solutions. With these strategies in place, you'll elevate your fulfillment process to meet customer expectations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ACCEO Retail-1 Yes 
Codeless Platforms BPA Platform No 
Fusion Yes 
Kibo eCommerce Yes 
SiteVibes Yes 
techSHIP Yes 

Integrations

ACCEO Retail-1 No 
Codeless Platforms BPA Platform Yes 
Fusion No 
Kibo eCommerce No 
SiteVibes No 
techSHIP No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kibo

Founded

2015

Country

United States

Website

kibocommerce.com

Vendor Details

Company Name

eSellerHub

Founded

2015

Country

United States

Website

www.esellerhub.com

Product Features

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Product Features

Channel Management

Campaign Management No 
Channel Analytics Yes 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management Yes 
Partner Management No 
Product Management Yes 
Reseller Management Yes 

eCommerce

CRM Yes 
Catalog Management No 
Channel Management Yes 
Customer Accounts No 
Data Security Yes 
Email Marketing No 
Inventory Management Yes 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator No 
Promotions Management No 
Returns Management Yes 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization No 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Vendor Management

Audit Management No 
Contact Management Yes 
Customer Database Yes 
Self Service Portal No 
Supplier Master Data Yes 
Transaction History No 
Vendor Maintained Profiles No 
Vendor Managed Inventory No 
Vendor Performance Rating No 
Vendor Qualification Tracking No 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization Yes 
Channel Management Yes 
Demand Planning No 
Inventory Management Yes 
Location Control No 
Order Management Yes 
Purchasing Yes 
Quality Control No 
Receiving / Putaway Management No 
Returns Management Yes 
Shipping Management Yes 

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