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features
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support

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Description

KeyDelivery's Logistics APIs encompass a comprehensive range of functionalities and integrations essential for shipping, label generation, package monitoring, address verification, and order administration. Elevate your business with KeyDelivery's all-encompassing eCommerce tracking and shipping platform. We provide shipping discounts and facilitate carrier tracking, enabling you to reduce logistics expenses and streamline eCommerce order fulfillment. Small businesses often struggle to secure shipping discounts, but with KeyDelivery, every merchant can access affordable shipping rates from top carriers such as FedEx, DHL, UPS, USPS, and 4PX for both domestic and international deliveries. With our shipping management software/API, you can save on shipping costs while relying on reputable carriers. Keep your customers informed by sending them notifications whenever there are updates on parcel tracking, ensuring they are aware of the estimated delivery date and when they need to sign for their packages. Additionally, sellers can leverage shipment tracking information to proactively manage potential issues such as package loss, delays, exceptions, and returns, enhancing their overall logistics strategy. Utilizing KeyDelivery not only simplifies shipping processes but also helps businesses maintain a competitive edge in the eCommerce market.

Description

Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Sendcloud No 

Integrations

Sendcloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

KeyDelivery

Country

United States

Website

www.kd100.com

Vendor Details

Company Name

Sendcloud

Founded

2019

Country

Belgium

Website

www.traceybysendcloud.com

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Product Features

Alternatives

Alternatives