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Description
Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.
Description
Effortless team management through email is made possible with Wundamail, which streamlines collective thinking into one concise daily message intended to drive significant behavioral shifts within groups. This tool not only empowers leaders but also supports team members, ensuring simplicity for everyone involved. The entire process integrates seamlessly into the regular email inbox of each team member, eliminating the need for additional apps, usernames, or passwords. Each day, a question is sent out to the team via email, prompting them to reply with their insights, which may include progress updates, innovative ideas, or requests for assistance. Users have the freedom to customize the email's design, choosing from various proven templates or creating a personalized message tailored to their team's needs. The following morning, all responses are gathered into a single email that is shared with everyone, providing a comprehensive overview of the team's accomplishments for the day. This not only allows for quick assessments of completed tasks and individual responsibilities but also highlights any issues that may be arising, along with the underlying reasons for those challenges. Ultimately, Wundamail fosters a culture of transparency and collaboration, making it easier for teams to navigate their daily objectives.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
No
Google Workspace
No
Shopify
No
Zapier
No
Pricing Details
$8 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$9 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Keeping
Founded
2019
Country
Brookyn, NY
Website
www.keeping.com
Vendor Details
Company Name
Wundamail
Founded
2019
Country
United Kingdom
Website
www.wundamail.com
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Team Management
Assignment Management
Yes
Commenting / Notes
Yes
Goal Setting / Tracking
No
Messaging
Yes
Productivity Analysis
No
Progress Tracking
No
Project Planning
No
Resource Management
No
Task Management
No
Third Party Integration
No
Time Tracking
No
