Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.
Description
Promodag stands out as a prominent authority in Exchange reporting, providing a flexible reporting solution for Microsoft Exchange that seamlessly integrates with both on-premises or hybrid environments as well as your Office 365 setup. Implementing governance standards such as SOX, PCI-DSS, HIPAA, GLBA, and FISMA often necessitates intricate compliance measures and comprehensive reporting regarding messaging utilization. With Promodag Reports for Exchange, organizations can effectively address inquiries from IT security and Human Resources leaders while establishing an adaptive and forward-thinking security strategy. Notably, Promodag Reports is well-suited for overseeing adherence to the "Right to Disconnect" policy within your organization, which upholds employees' entitlement to disengage from digital communications beyond regular working hours. This tool delivers essential metrics that enable swift and precise responses to the requirements of Human Resources and business management, particularly in the evolving landscape of remote work. Additionally, it enhances your organization's ability to maintain compliance and promote a healthy work-life balance for employees.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Google Workspace
Yes
Microsoft 365
No
Microsoft Exchange
No
Shopify
Yes
Zapier
Yes
Integrations
Gmail
No
Google Workspace
No
Microsoft 365
Yes
Microsoft Exchange
Yes
Shopify
No
Zapier
No
Pricing Details
$8 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Keeping
Founded
2019
Country
Brookyn, NY
Website
www.keeping.com
Vendor Details
Company Name
Promodag
Founded
1961
Country
France
Website
www.promodag.com/products/
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No