Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.
Description
Track the opening of your emails. Gmail offers free email tracking. You can check in your mailbox whether your emails have been read. Our software is compliant with privacy laws and we never give out data to third parties. Receive real-time notifications when your emails are viewed. Our software is compliant with privacy laws and we never give out data to third parties. Receive real-time notifications when your emails are open. Mailsuite, formerly Mailtrack, is an email tracking program. It will tell you if and how many emails have been opened. Our mission is improving email communication by integrating read notifications by default. Like any mobile messaging application. Mailsuite also lets you know if the emails you receive have been tracked. We add very few features to your Gmail account. Just a few buttons, checkmarks and dots.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Axis LMS
No
Google Workspace
Yes
Shift
No
Shopify
Yes
Zapier
Yes
Integrations
Gmail
Yes
Axis LMS
Yes
Google Workspace
No
Shift
Yes
Shopify
No
Zapier
No
Pricing Details
$8 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$4.95/year/user
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Keeping
Founded
2019
Country
Brookyn, NY
Website
www.keeping.com
Vendor Details
Company Name
The Mail Track Company
Founded
2013
Country
Spain
Website
mailsuite.com
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Tracking
A/B Testing
No
Audience Segmentation
No
Campaign Management
No
Event-Based Notifications
Yes
Location Tracking
No
Team Management
No