Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.
Description
Enhance your efficiency by minimizing the time wasted on CC'd and forwarded emails through the use of shared channels. With a shared archive, onboarding new team members becomes incredibly simple, ensuring that vital information is never lost when employees depart from your organization. Safeguard important communications from external business partners on a centralized knowledge platform. Keluro significantly boosts team collaboration by making relevant email threads available to colleagues in designated shared channels. Our intelligent algorithm offers suggestions for the best channels to share your sent and received emails with just a single click. You maintain control over what stays in your personal inbox while Keluro’s innovative organization, archiving, and visualization features keep you updated on the most crucial information, all accessible in one location. You can effortlessly locate emails and information tied to a specific project or department within dedicated channels, regardless of whether you were initially included in the conversation. Additionally, retrieving archived emails becomes a seamless task, eliminating the need to waste valuable time piecing together lost information. This streamlined approach not only saves time but also enhances overall productivity across your team.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Workspace
Shopify
Zapier
Pricing Details
$8 per user per month
Free Trial
Free Version
Pricing Details
$6 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keeping
Founded
2019
Country
Brookyn, NY
Website
www.keeping.com
Vendor Details
Company Name
Keluro
Founded
2014
Country
France
Website
keluro.com
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting