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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience the ultimate phone system that comes with an integrated CRM for seamless communication. Effortlessly manage your calls using the system along with international virtual numbers; streamline your prospecting efforts and enhance customer relationships through the user-friendly and robust Hybrid CRM that includes features like contacts, calendar, and email management. Leverage the power of the Predictive Dialer to elevate your outbound campaigns and improve the efficacy of your sales prospecting teams. Equip your agents with the tools they need to surpass their conversion targets by linking them to our Hybrid CRM for comprehensive tracking. Generate new leads with ease through the expansive reach of the Kavkom Call Robot, which lays the foundation for your sales teams by delivering tailored messages to millions of prospective clients. Convert the most engaged prospects using the specialized CRM tools provided, while managing your phone network with a variety of customizable options for a user-friendly experience. Ultimately, this system not only simplifies communication but also empowers your sales strategy to achieve unprecedented success.

Description

PIMS Dialer, developed by Pimsware, is a versatile and secure cloud-based solution designed for call centers of varying sizes, with a monthly fee of just $125 per agent. This service encompasses unlimited outbound minutes, comprehensive technical support, call recording capabilities, and access to both existing and upcoming features of the dialer. Additionally, it provides an array of tools aimed at enhancing dialing strategies, call management, compliance adherence, and reporting functionalities, making it a robust choice for call center operations. Furthermore, its scalability ensures that businesses can adapt the system as they grow, meeting evolving communication needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SurveyMonkey No 
Zoho CRM No 

Integrations

SurveyMonkey Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$125.00/month/user
$125.00 per month per agent
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kavkom

Founded

2010

Country

Israel

Website

www.kavkom.com/en/

Vendor Details

Company Name

Pimsware

Founded

2004

Country

Georgia

Website

www.pimsware.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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