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Description
Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.
Description
Processing orders can be an arduous task that is often fraught with inefficiencies, errors, and considerable frustration. Workist is here to change that dynamic. By translating B2B transactions, it facilitates seamless integration and the automated exchange of information among business customers, distributors, and suppliers. With unmatched document comprehension capabilities, Workist leverages insights gained from over one million documents that have been processed successfully. This exceptional foundation allows us to achieve automation rates that were once thought impossible, significantly cutting down both the cost and time needed for job entry. To get started, simply send your incoming order documents to Workist. It is equipped to handle a wide range of formats, including PDFs, Excel files, and plain-text emails. Additionally, Workist cross-verifies the information from documents against your master data to ensure the accuracy of the extracted information, enhancing reliability in your operations. This level of automation transforms the order processing landscape, making it not only more efficient but also much more user-friendly.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Redshift
Yes
Amazon S3
Yes
AskNicely
Yes
CustomerGauge
Yes
Delighted
Yes
Freshdesk
Yes
Google Cloud BigQuery
Yes
HubSpot CRM
Yes
Intercom
Yes
Medallia
Yes
Integrations
Amazon Redshift
No
Amazon S3
No
AskNicely
No
CustomerGauge
No
Delighted
No
Freshdesk
No
Google Cloud BigQuery
No
HubSpot CRM
No
Intercom
No
Medallia
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kapiche
Founded
2015
Country
Australia
Website
kapiche.com
Vendor Details
Company Name
Workist
Founded
2019
Country
Germany
Website
www.workist.com/en
Product Features
Data Entry
Abbreviation Detection
No
Data Capture and Transfer
No
Data Cleansing
No
Data Entry Verification
No
Data Search Flexibility
No
Duplicate Detection
No
Flexible Search
No
Image Entry
No
Library Conversion
No
Mis-Keyed Variation Detection
No
Phonetic Variation Detection
No
Data Extraction
Disparate Data Collection
No
Document Extraction
No
Email Address Extraction
No
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
No
Web Data Extraction
No
Product Features
Data Entry
Abbreviation Detection
No
Data Capture and Transfer
No
Data Cleansing
No
Data Entry Verification
No
Data Search Flexibility
No
Duplicate Detection
No
Flexible Search
No
Image Entry
No
Library Conversion
No
Mis-Keyed Variation Detection
No
Phonetic Variation Detection
No
Data Extraction
Disparate Data Collection
No
Document Extraction
No
Email Address Extraction
No
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
No
Web Data Extraction
No
Electronic Data Capture
Audit Trail
No
CRF Tracking
No
Data Entry
No
Data Verification
No
Distributed Capture
No
Document Imaging
No
Document Indexing
No
Forms Management
No
Remote Capture
No
Study Management
No
Order Entry
Back Order Management
No
Customer Database
No
Inventory Management
No
Order Fulfillment
No
Order Management
No
Real Time Order Entry
No
Remote Order Entry
No
Shipping Management
No
Warehouse Management
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
