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Description
Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.
Description
This innovative AI platform rapidly converts qualitative customer data into actionable insights in mere minutes instead of taking weeks. It enhances research speed and transparency through a centralized repository of insights. Eliminate the tedious manual analysis of user feedback, allowing you to reveal new opportunities with ease. With advanced AI capabilities, you can analyze data with remarkable accuracy that rivals human interpretation, facilitating the swift construction of your "opportunity solution tree." By harnessing the power of AI, your research analysis becomes significantly more effective. Our AI is designed based on best practices in user research and can even identify biased questions and responses. Conducting thorough research that captures user insights is crucial for refining your solutions. This AI tool deepens your understanding of the problem space, thereby enhancing your design process. Instead of being a hindrance, research can become a powerful catalyst for innovation. Let AI drive your decision-making, enabling the development of products that provide value not just to customers but also to your business. In today’s competitive landscape, leveraging such technology can set you apart and ensure sustained growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Redshift
Yes
Amazon S3
Yes
CustomerGauge
Yes
Delighted
Yes
Freshdesk
Yes
GetFeedback
Yes
Google Cloud BigQuery
Yes
Google Forms
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Integrations
Amazon Redshift
No
Amazon S3
No
CustomerGauge
No
Delighted
No
Freshdesk
No
GetFeedback
No
Google Cloud BigQuery
No
Google Forms
No
HubSpot Customer Platform
No
Intercom
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€89 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kapiche
Founded
2015
Country
Australia
Website
kapiche.com
Vendor Details
Company Name
Ween
Website
www.ween.ai/
Product Features
Data Entry
Abbreviation Detection
No
Data Capture and Transfer
No
Data Cleansing
No
Data Entry Verification
No
Data Search Flexibility
No
Duplicate Detection
No
Flexible Search
No
Image Entry
No
Library Conversion
No
Mis-Keyed Variation Detection
No
Phonetic Variation Detection
No
Data Extraction
Disparate Data Collection
No
Document Extraction
No
Email Address Extraction
No
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
No
Web Data Extraction
No
