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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Kalyvox serves as an AI-driven phone receptionist tailored for small to medium-sized enterprises, operating around the clock to handle incoming calls in a conversational manner. It discerns the caller's purpose, gathers essential contact information, and generates a call ticket that includes both a summary and a transcript. Businesses have the flexibility to customize various aspects such as call scenarios, operating hours, greetings, escalation protocols, and even the voice and tone of the assistant. In cases of urgency, Kalyvox can escalate calls to a live representative and send out notifications through email, SMS, Slack, or webhook. The service is multilingual and features a user-friendly dashboard for overseeing calls, tickets, users, and configurations. Additionally, it offers integrations with Google Calendar and various webhooks, enabling seamless connections with CRM systems and automation platforms. Overall, Kalyvox enhances customer interaction while streamlining business operations effectively.

Description

Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Cisco CX Cloud No 
Diamond IP No 
Genesys Cloud CX No 
Verizon Cloud No 

Integrations

Amazon Web Services (AWS) Yes 
Cisco CX Cloud Yes 
Diamond IP Yes 
Genesys Cloud CX Yes 
Verizon Cloud Yes 

Pricing Details

$99
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kalyvox

Founded

2025

Country

France

Website

kalyvox.ai/en/

Vendor Details

Company Name

Smartnumbers

Founded

1995

Country

United Kingdom

Website

smartnumbers.com

Product Features

Product Features

Alternatives

Alternatives