Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Deliver timely and secure transactional messages, OTPs, and promotional content directly to your customers' mobile devices. Our platform supports IVR, Click-to-Call, call forwarding, call recording, and call masking, making it suitable for any application, platform, or website. Engage with your customers on leading instant messaging apps and easily share media files. Enhance your customer interactions by automating engagement flows with AI-driven chatbots designed for scalability. Create communication workflows across multiple channels using our user-friendly drag-and-drop visual editor, or opt for our ready-made templates. While our support team is always available, you will likely find everything you need to manage independently. We prioritize enterprise-level security, especially for clients in tightly regulated industries. Our technology is built to expand any communication channel without restrictions, ensuring you can reach your audience effectively and efficiently. Plus, with our innovative features, you can streamline your customer engagement like never before.

Description

tyntec is a cloud communications provider that connects enterprises and mobile networks worldwide. For Mobile Network Operators, we deliver advanced solutions to protect and monetize messaging traffic, ensuring reliable A2P SMS business models and stronger network security. For businesses, we provide APIs and ready-to-use services for messaging, voice, verification, and customer engagement. Our technology enables enterprises to authenticate users, prevent fraud, and build personalized interactions on the channels customers use every day — from SMS to WhatsApp. As an authorized WhatsApp Business solution provider, tyntec powers conversational commerce and customer support at scale, backed by the trust of over 1.5 billion WhatsApp users. With more than 20 years of experience and a proprietary technology stack, tyntec continues to define standards in reliability and innovation, helping both carriers and enterprises unlock new opportunities in the global mobile ecosystem.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apple Business Chat No 
Armour365 Yes 
Aura365 Yes 
BI Book No 
Eloqua Yes 
Facebook Messenger No 
Freshchat Yes 
Google Business Messages No 
Growmax Yes 
Instagram No 
Kylas Yes 
LINE No 
Ngage Yes 
OpenCart Yes 
Raven Yes 
SAP Cloud Platform No 
Salesforce Yes 
Talentum Yes 
Viber No 
WeChat No 

Integrations

Apple Business Chat Yes 
Armour365 No 
Aura365 No 
BI Book Yes 
Eloqua No 
Facebook Messenger Yes 
Freshchat No 
Google Business Messages Yes 
Growmax No 
Instagram Yes 
Kylas No 
LINE Yes 
Ngage No 
OpenCart No 
Raven No 
SAP Cloud Platform Yes 
Salesforce No 
Talentum No 
Viber Yes 
WeChat Yes 

Pricing Details

$ 0.004 per SMS
Free Trial No 
Free Version No 

Pricing Details

€0.0426 per message
Customized offer based on use case, volume, atrgeted region
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Kaleyra

Founded

1999

Country

Italy

Website

www.kaleyra.com

Vendor Details

Company Name

tyntec

Country

United Kingdom

Website

www.tyntec.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

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