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Description
Deliver timely and secure transactional messages, OTPs, and promotional content directly to your customers' mobile devices. Our platform supports IVR, Click-to-Call, call forwarding, call recording, and call masking, making it suitable for any application, platform, or website. Engage with your customers on leading instant messaging apps and easily share media files. Enhance your customer interactions by automating engagement flows with AI-driven chatbots designed for scalability. Create communication workflows across multiple channels using our user-friendly drag-and-drop visual editor, or opt for our ready-made templates. While our support team is always available, you will likely find everything you need to manage independently. We prioritize enterprise-level security, especially for clients in tightly regulated industries. Our technology is built to expand any communication channel without restrictions, ensuring you can reach your audience effectively and efficiently. Plus, with our innovative features, you can streamline your customer engagement like never before.
Description
Integrating SMS into your omnichannel marketing approach can initiate tailored, real-time interactions with your clientele. Munvo’s SMS Gateway© enables seamless communication between companies and their customers using instant mobile messaging. This tool allows for the creation of tree-like conversation flows and the ability to send lists of SMS numbers to specific short or long codes, thereby enhancing the mobile marketing channel for more direct and personalized engagement. It also offers direct integration with your marketing automation platform, providing a direct link to your mobile messaging provider (MMP). By eliminating SMTP protocol delays, which can last anywhere from 30 to 300 seconds for both delivery and response of incoming messages, it significantly improves response times. Additionally, it boosts configuration flexibility for managing incoming messages and streamlines the integration with various SMS service providers. Furthermore, it systematically archives and categorizes bounces against successfully delivered messages, ensuring better tracking and analysis of communication effectiveness. This comprehensive approach not only strengthens customer relationships but also optimizes your overall marketing strategy.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Armour365
Yes
Aura365
Yes
Automate365
Yes
Chakra Sales CRM
Yes
EFMFM
Yes
Eloqua
Yes
Freshchat
Yes
Fyno
Yes
Gnani Bot Builder Platform
Yes
Google Workspace
Yes
Integrations
Armour365
No
Aura365
No
Automate365
No
Chakra Sales CRM
No
EFMFM
No
Eloqua
No
Freshchat
No
Fyno
No
Gnani Bot Builder Platform
No
Google Workspace
No
Pricing Details
$ 0.004 per SMS
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Kaleyra
Founded
1999
Country
Italy
Website
www.kaleyra.com
Vendor Details
Company Name
Munvo
Founded
2005
Country
Canada
Website
munvo.com/products/sms-gateway/
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
