Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KVWang serves as a specialized workspace for small teams engaged in customer follow-up and phone communications with clients in the United States. This platform efficiently organizes contacts, allows for manual call initiation, maintains a history of calls, and keeps track of next-step notes, all while ensuring that a real person, rather than an automated AI system, manages the calls. Users can experience a public simulated demo that utilizes fictional contacts, which does not involve any actual phone calls, does not require microphone access, and is completely free of charge. To make real calls, users must sign in through Google, receive team approval, and assign a US business number. The service is available under a paid plan priced at $15 per month, which provides 200 regular US billed minutes per billing cycle, with the understanding that unused minutes do not carry over. For those needing additional calling time, extra minutes can be purchased at a rate of $0.02 for each billed minute through prepaid credit. After obtaining the necessary approvals, users are granted one ordinary US number, subject to verification and the availability of providers, while calls to high-cost and specialized destinations are restricted. Overall, KVWang is operated by Tapilot LLC, dedicated to enhancing customer communication for small teams.
Description
Evaluate employee performance through 15 comprehensive online reports, visual graphs, and an extensive call log featuring a click-to-play option. Enhance productivity and optimize call center workflows by equipping managers with the crucial insights required for informed business choices. Access your analytics on a real-time dashboard for immediate feedback. Utilize screen captures and live webcam surveillance to gain a thorough understanding of agents' activities as they occur. For further detailed evaluation, seamlessly export your Call Log data to Microsoft Excel with just a few clicks. Your team will implement a ready-to-use application, eliminating the need for IT professionals to configure and establish a remote connection to individual computers. Additionally, users will be unable to view or modify softphone settings independently, which helps safeguard the SIP server and prevent erroneous configuration changes. Softphone.Pro offers a diverse array of integration possibilities, allowing for effortless implementation of screen pop-up and click-to-call features in any software platform with little hassle. This flexibility enhances overall operational efficiency while ensuring that all communication tools function harmoniously within your existing systems.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Workspace
No
Pricing Details
$15/seat/month
$15 per seat per month includes 200 ordinary US billed minutes per paid period; included minutes do not roll over. One ordinary US number is included after approval and assignment. Extra usage costs $0.02 per billed minute and is charged through prepaid credit. High-cost and special destinations are blocked; number availability and verification depend on approval and provider availability.
Free Trial
No
Free Version
No
Pricing Details
$19 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Tapilot LLC
Country
United States
Website
kvwang.com
Vendor Details
Company Name
Vedisoft
Country
Russian Federation
Website
softphone.pro/en/index
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No