Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KVWang serves as a specialized workspace for small teams engaged in customer follow-up and phone communications with clients in the United States. This platform efficiently organizes contacts, allows for manual call initiation, maintains a history of calls, and keeps track of next-step notes, all while ensuring that a real person, rather than an automated AI system, manages the calls. Users can experience a public simulated demo that utilizes fictional contacts, which does not involve any actual phone calls, does not require microphone access, and is completely free of charge. To make real calls, users must sign in through Google, receive team approval, and assign a US business number. The service is available under a paid plan priced at $15 per month, which provides 200 regular US billed minutes per billing cycle, with the understanding that unused minutes do not carry over. For those needing additional calling time, extra minutes can be purchased at a rate of $0.02 for each billed minute through prepaid credit. After obtaining the necessary approvals, users are granted one ordinary US number, subject to verification and the availability of providers, while calls to high-cost and specialized destinations are restricted. Overall, KVWang is operated by Tapilot LLC, dedicated to enhancing customer communication for small teams.
Description
Pulse is a leading provider for call center solutions. Its Web Real-Time Communication enhances the efficiency of operations in call centers. With over two decades of experience in the call center industry, Pulse has helped clients in Pan India, Northern America and Europe to establish seamless customer interactions.
Pulse's personalized call center solutions, which are equipped with advanced features, optimize the customer journey while maximizing revenue and loyalty. This allows businesses to meet customers' needs by providing them with a customized solution. These features encourage proactive customer engagement, and deliver exceptional user experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Workspace
Yes
Microsoft Dynamics 365
No
Salesforce
No
Zoho CRM
No
Integrations
Google Workspace
No
Microsoft Dynamics 365
Yes
Salesforce
Yes
Zoho CRM
Yes
Pricing Details
$15/seat/month
$15 per seat per month includes 200 ordinary US billed minutes per paid period; included minutes do not roll over. One ordinary US number is included after approval and assignment. Extra usage costs $0.02 per billed minute and is charged through prepaid credit. High-cost and special destinations are blocked; number availability and verification depend on approval and provider availability.
Free Trial
No
Free Version
No
Pricing Details
$14.51
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Tapilot LLC
Country
United States
Website
kvwang.com
Vendor Details
Company Name
Pulse Telesystems Private Limited
Founded
2003
Country
India
Website
www.pulse.in/
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
Yes